Aug 24
MEDIA
5 screenshots replaced
5 added, 5 removed
▼ avg position 28.2 → 28.7 across 560 tracked keywords (0.5 worse)
14-day window after vs. before — correlation, not proof.
Tidio: AI Chatbot & Live Chat
by TIDIO LLCHelpdesk · #8 in category
Tracking since Dec 3, 2025
Visibility
9
▲ 2 vs 30d agoAvg. keyword position
28.6
▲ 0.6 positions betterRating · Reviews
4.7 ★ · 1,356
▲ +16 reviews in 30dCategory rank
#8 Helpdesk
▼ 1 places worsePerformance vs. changes
Rank timeline, annotated with every listing & review event
Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.
Change log
Aug 24
SEO
Title Tag changed
− Tidio ‑ Live Chat & AI Chatbot - Help shoppers instantly with live chat and AI-powered support. | Shopify App Store
+ Tidio: AI Chatbot & Live Chat - AI agent for sales and support. Live chat, email, social... | Shopify App Store
▼ avg position 28.2 → 28.7 across 560 tracked keywords (0.5 worse)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Details changed
452 → 499 characters
− Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat exten…
+ More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer —…
▼ avg position 28.2 → 28.7 across 560 tracked keywords (0.5 worse)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Introduction changed
100 → 89 characters
− Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
+ Your AI agent answers, acts on orders and sells. Your team steps in only when it matters.
▼ avg position 28.2 → 28.7 across 560 tracked keywords (0.5 worse)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Title changed
− Tidio ‑ Live Chat & AI Chatbot
+ Tidio: AI Chatbot & Live Chat
▼ avg position 28.2 → 28.7 across 560 tracked keywords (0.5 worse)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Subtitle changed
− Help shoppers instantly with live chat and AI-powered support.
+ AI agent for sales and support. Live chat, email, social inbox
▼ avg position 28.2 → 28.7 across 560 tracked keywords (0.5 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
PRICING
Pricing plans changed
Lyro AI Chatbot: $390/yr → $39/mo · Customer Service: $29/mo → $290/yr · Flows: $290/yr → $29/mo · Flows, Lyro AI Chatbot, Customer Service +1 updated
▼ avg position 28.4 → 28.7 across 560 tracked keywords (0.3 worse)
14-day window after vs. before — correlation, not proof.
Aug 23
SEO
Title Tag changed
− Tidio ‑ Live Chat & AI Chatbot - Offer instant support with chatbot and live chat interactions. | Shopify App Store
+ Tidio ‑ Live Chat & AI Chatbot - Help shoppers instantly with live chat and AI-powered support. | Shopify App Store
▼ avg position 28.4 → 28.7 across 560 tracked keywords (0.3 worse)
14-day window after vs. before — correlation, not proof.
Aug 18
REVIEWS
Review spike: +11 reviews in 24 hours
Trailing 30-day average: 3.0 reviews per day.
Aug 14
REVIEWS
Review spike: +10 reviews in 24 hours
Trailing 30-day average: 2.3 reviews per day.
Aug 13
REVIEWS
Review spike: +21 reviews in 24 hours
Trailing 30-day average: 1.6 reviews per day.
Aug 12
REVIEWS
Review spike: +37 reviews in 24 hours
Trailing 30-day average: 0.4 reviews per day.
12 events since tracking began← Last 90 days
Rankings
Click a row to chart it| Keyword | Rank | Δ 30d | 90d |
|---|---|---|---|
| HelpdeskCATEGORYIN CHART | #8 | ▼ 1 | |
| ChatCATEGORY | #33 | ▼ 4 | |
| chatbot | #2 | — | |
| live chat | #2 | ▲ 1 | |
| asistente de ventas | #3 | ▲ 1 | |
| inbox | #3 | — | |
| ai chatbot | #4 | ▲ 2 | |
| ai live streaming | #4 | ▲ 1 | |
| chat | #4 | — | |
| chat en vivo | #4 | ▲ 3 |
560 keywords tracked · showing top 10All keywords →