SASO

Tidio: AI Chatbot & Live Chat

by TIDIO LLCHelpdesk · #8 in category
Tracking since Dec 3, 2025

Review summary

1,356 reviews on the listing
4.7★
5 ★
1,16886%
4 ★
1007%
3 ★
131%
2 ★
242%
1 ★
514%

Last 30 days

4.7★

1,016 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Barcodes România 🇷🇴United Kingdom · Oct 15, 2026

Great app. When set up correctly it converts sales for you. Highly recommended.

★★★★★Snap MagnetsUnited States · Oct 14, 2026

I love that app!

★★★★★Simply TanksUnited Kingdom · Oct 14, 2026

Fantastic App, Highly Recommend

★★★★★Adorned By YouUnited States · Oct 13, 2026

Tidio is fantastic! It's so easy to use and customize. There are so many ways it can help your shop from live chats to email marketing!

★★★★★Kingofjewelry.comUnited States · Oct 13, 2026

Very nice and easy and the techs are very responsive in case you have any questions :)

★★★★★Nicole Designs AllUnited States · Oct 10, 2026

I really like the easy access I have to chat with people live. This makes it very personal for people, and it's all on my phone :)

★★★★★ValijaUnited States · Oct 9, 2026

It has been really fun creating the perfect customer service flow for our clients. Once it was set up and running its works beautiful

★★★★★DAMON & PYTHIASFrance · Oct 9, 2026

super

★★★★★Consulta Yóguica - Tienda de BienestarChile · Oct 8, 2026

encuentro muy util el apoyo a los emprendedores con esta tecnologia en sus tiendas de ecommerce. que siga creciendo y mejorando! felicitaciones

★★★★★Κωδικοί Ελλάδας 🇬🇷United Kingdom · Oct 8, 2026

I run Tidio on several Shopify stores and the AI Chatbot converts customers without needing real agents. It makes small mistakes sometimes but these can be remedied by adding correct knowledge.

★★★★★Wheelchairs Oasis LLCUnited States · Oct 7, 2026

I am flabbergasted by all the features of Tidio Lyro. I am very pleased. Let's see what else Lyro can do. Thanks.

★★★★★Dri Wash ’n Guard®United States · Oct 7, 2026

Tidio is great and easy to install. The best feature is the product recommendations when you connect it to your store. It can also handle customer service issues and more. If you need help with implementation reach out to [email protected] and I will help you!

★★★★★WGC ShopHong Kong SAR · Oct 5, 2026

The customer service after signing up for the PLUS plan is absolutely dreadful… Please think twice before signing up!!!

★★★★★Farry FashionUnited Kingdom · Oct 3, 2026

This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)

★★★★★Awaken Art StoreUnited States · Oct 3, 2026

Excellent app. Is extremely helpful. I love it. Excellent customer service, too! Highly recommended.

★★★★★Paw FamiliesUnited States · Oct 3, 2026

Very easy to maneuver and the app looks nice and professional. Support is great, too when it comes to questions about the app and features!

★★★★★TRENDZ XUnited States · Oct 3, 2026

★★★★★HØJUnited Kingdom · Oct 3, 2026

Fantastic app!

★★★★★SHOO-FOO, Eco Home LinensCanada · Oct 3, 2026

We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.

★★★★★Arthur & Co.Netherlands · Oct 3, 2026

Great app. It has helped me along the way to build my business it really comes in useful. My costumers are very happy and they enjoy the presence of the chatbot. It is also the cheapest option out there.

Review locations

Top countries by review count
United States
54540.2%
United Kingdom
14310.5%
Australia
906.6%
Canada
755.5%
France
453.3%
Germany
402.9%
China
332.4%
Italy
332.4%
Netherlands
302.2%
Spain
272.0%