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As a solo store owner, I cannot be online 24/7. TenChaty covers off-hours and handles the repetitive questions — order status, sizing, returns. The handoff to live chat is seamless with full context. I got the free beta by contacting support. For a product still in beta, the feature set is comprehensive and the performance is rock-solid. Saves me hours every week.
We’ve found the app helpful for answering customer questions outside our team’s working hours. It gives customers another way to get basic information quickly.
This app is very convenient and easy to use. The setup process is simple, while the features are comprehensive and well designed. The AI provides intelligent and accurate answers to customer questions, and we can review customer conversations at any time. It has helped us save a great deal of time and effort in managing customer support. Highly recommended!
My store gets traffic from multiple countries and TenChaty handles English, French, and German queries automatically. No more manual translations. I messaged their support team and got full access to the free long-term beta — every feature unlocked, no time limit. The app runs smoothly and the AI replies sound natural. Impressed with the stability for a beta product.