SASO

TenChaty: AI Chatbot+Live Chat

by Tencent Cloud International Pte. Ltd.FAQ · #15 in category
Tracking since Dec 3, 2025

Listing content

Currently live on the App Store

Name

TenChaty: AI Chatbot+Live Chat

Subtitle

AI Chatbot & Live Chat by Tencent Cloud — 24/7 Support

Introduction

AI Chatbot & Live Chat by Tencent Cloud — 24/7 Support

Details

Stop losing sales to unanswered questions and time zone gaps. TenChaty, a customer support solution by Tencent Cloud, combines an intelligent AI chatbot with a powerful live chat platform designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.

Pricing

4 plans
freeFree
  • 100 AI replies per month
  • 100 products for training up
  • 5 faqs for training up
  • 90-days chat history
monthly$9.90/mo
14-day free trial
  • 1000 AI replies per month
  • 500 products for training up
  • 10 faqs for training up
  • 360-days chat history
  • Customizable interface & features
monthly$24.90/mo
14-day free trial
  • 3000 AI replies per month
  • 1000 products for training up
  • 50 faqs for training up
  • Unlimited chat history
  • Customizable interface & features
monthly$99/mo
14-day free trial
  • 10000 AI replies per month
  • 5000 products for training up
  • 50 faqs for training up
  • Unlimited chat history
  • Customizable interface & features
  • Private customer support

Media

4 assets

Developer

Tencent Cloud International Pte. Ltd.5.0 ★ across all apps2 apps published