SASO

Simple Chat: AI helpdesk

by SA Inc.Helpdesk · #246 in category
View on App Store
Tracking since Jul 30, 2026

Listing content

Currently live on the App Store

Name

Simple Chat: AI helpdesk

Subtitle

Resolve chat and email tickets with AI that can act on orders

Introduction

Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less

Details

Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload.

Pricing

2 plans
monthlyFree
  • Higher AI resolution rate
  • Faster reponse times
  • Staff admin agent
monthlyFree
  • AI Support: Answers shoppers 24/7
  • Embedded App: Lives in your admin
  • Order Tools: Track, edit, cancel
  • Auto Follow-Ups: Recheck open issues
  • Back-in-Stock: Restock alerts by email
  • Unified Inbox: Chat and email in one
  • Product Picks: Recommend items in chat
  • Revenue Reports: See sales from chat

Media

8 assets
Slide: See Everything in SlackSlide: Customers Get Real AnswersSlide: Always Improving Business LogicSlide: Access Real-Time Shiphero DataSlide: Chat & Email
Stay in SyncSlide: Built on Your
Store’s KnowledgeBanner: Full customer support at $0.29 per AI-closed ticket.Banner: Full customer support at $0.29 per AI-closed ticket.

Developer

SA Inc.4.9 ★ across all apps2 apps published
Simple Affiliate124 reviews · 4.9 ★