Sep 30
PRICING
Premium plan updated
Plan details changed, price unchanged.
▲ avg position 32.9 → 31.6 across 17 tracked keywords (1.3 better)
14-day window after vs. before — correlation, not proof.
Simple Chat: AI helpdesk
by SA Inc.Helpdesk · #246 in category
Tracking since Jul 30, 2026
Visibility
5
▲ 3 vs 30d agoAvg. keyword position
25.8
▲ 7.0 positions betterRating · Reviews
—
▬ no new reviews in 30dCategory rank
#246 Helpdesk
▼ 5 places worsePerformance vs. changes
Rank timeline, annotated with every listing & review event
Showing 56 days — tracking starts Aug 23, 2026. Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.
Change log
Sep 12
MEDIA
1 screenshot replaced
1 added, 1 removed
▼ avg position 30.1 → 32.2 across 17 tracked keywords (2.1 worse)
14-day window after vs. before — correlation, not proof.
Sep 10
MEDIA
7 screenshots replaced
7 added, 7 removed
▼ avg position 29.5 → 32.1 across 17 tracked keywords (2.6 worse)
14-day window after vs. before — correlation, not proof.
Sep 8
PRICING
Premium plan updated
Plan details changed, price unchanged.
▼ avg position 29.5 → 32.1 across 17 tracked keywords (2.6 worse)
14-day window after vs. before — correlation, not proof.
Sep 2
LISTING
Subtitle changed
− Metafield driven AI support embedded in your admin
+ Resolve chat and email tickets with AI that can act on orders
▼ avg position 29.2 → 31.2 across 17 tracked keywords (2.0 worse)
14-day window after vs. before — correlation, not proof.
Sep 2
SEO
Title Tag changed
− Simple Chat: Automated CRM - Metafield driven AI support embedded in your admin | Shopify App Store
+ Simple Chat: AI helpdesk - Resolve chat and email tickets with AI that can act... | Shopify App Store
▼ avg position 29.2 → 31.2 across 17 tracked keywords (2.0 worse)
14-day window after vs. before — correlation, not proof.
Sep 2
LISTING
Introduction changed
90 → 97 characters
− Automate customer support with a metafield-driven AI assistant. Follows up and saves time.
+ Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less
▼ avg position 29.2 → 31.2 across 17 tracked keywords (2.0 worse)
14-day window after vs. before — correlation, not proof.
Sep 2
LISTING
Title changed
− Simple Chat: Automated CRM
+ Simple Chat: AI helpdesk
▼ avg position 29.2 → 31.2 across 17 tracked keywords (2.0 worse)
14-day window after vs. before — correlation, not proof.
8 events in the last 90 daysFull history →
Rankings
Click a row to chart it| Keyword | Rank | Δ 30d | 90d |
|---|---|---|---|
| HelpdeskCATEGORYIN CHART | #246 | ▼ 5 | |
| product restockIN CHART | #11 | ▲ 11 | |
| shiphero | #14 | — | |
| inbox management | #21 | ▼ 4 | |
| ai helpdesk | #22 | ▼ 3 | |
| automated follow-upIN CHART | #43 | ▲ 5 | |
| automated follow-ups | #44 | ▲ 4 | |
| 24/7 helpdesk | — | — | |
| ai support agent | — | — | |
| automated support | — | — |
17 keywords tracked · showing top 10All keywords →