Savena ‑ AI Chat & Support

Most support AI can answer where is my order. Savena can fix it. It looks up the live order, verifies the customer with a one-time email code, then does the work: changes a shipping address before the parcel leaves, edits or removes items, cancels, opens a return, or splits a shipment so in-stock items ship now. Every change lands in Shopify itself, not on a to-do list for your team. You stay in control: each action switches on or off, and order-changing ones start off until you enable them.