Oct 7
LISTING
Subtitle changed
− Resolve order questions and edit orders automatically
+ AI helpdesk that answers customers and edits their orders
▬ 14-day read pending — 10 of 14 days elapsed
Savena ‑ AI Chat & Support
by SavenaHelpdesk · #98 in category
Tracking since Jul 30, 2026
Visibility
2
▬ steady vs 30d agoAvg. keyword position
34.4
▼ 4.6 positions worseRating · Reviews
5.0 ★ · 1
▬ no new reviews in 30dCategory rank
#98 Helpdesk
▼ 3 places worsePerformance vs. changes
Rank timeline, annotated with every listing & review event
Showing 57 days — tracking starts Aug 23, 2026. Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.
Change log
Sep 4
SEO
Meta Description changed
− Automate customer support with an AI agent, live chat widget, and unified inbox. Handle emails, Instagram DMs, and chats from one dashboard. 14-day free trial.
+ AI support agent for Shopify. Answers order questions, edits addresses, cancels and returns orders using live store data. 21-day free trial.
▲ avg position 36.4 → 32.9 across 107 tracked keywords (3.5 better)
14-day window after vs. before — correlation, not proof.
Sep 4
SEO
Title Tag changed
− Savena ‑ AI Chat & Support - AI-powered live chat and support inbox for your store | Shopify App Store
+ Savena ‑ AI Chat & Support - Resolve order questions and edit orders automatically | Shopify App Store
▲ avg position 36.4 → 32.9 across 107 tracked keywords (3.5 better)
14-day window after vs. before — correlation, not proof.
Sep 4
LISTING
Details changed
407 → 496 characters
− Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check…
+ Most support AI can answer where is my order. Savena can fix it. It looks up the live order, verifies the customer with a one-time email cod…
▲ avg position 36.4 → 32.9 across 107 tracked keywords (3.5 better)
14-day window after vs. before — correlation, not proof.
Sep 4
LISTING
Introduction changed
100 → 97 characters
− AI customer support agent that handles orders, refunds, returns, and product questions automatically
+ AI support agent that edits, cancels and returns orders in your store, not just answers questions
▲ avg position 36.4 → 32.9 across 107 tracked keywords (3.5 better)
14-day window after vs. before — correlation, not proof.
Sep 4
LISTING
Subtitle changed
− AI-powered live chat and support inbox for your store
+ Resolve order questions and edit orders automatically
▲ avg position 36.4 → 32.9 across 107 tracked keywords (3.5 better)
14-day window after vs. before — correlation, not proof.
Sep 2
PRICING
Pricing plans changed
Savena added · Scale, Starter, Growth +1 removed
▲ avg position 36.6 → 33.5 across 107 tracked keywords (3.1 better)
14-day window after vs. before — correlation, not proof.
Aug 31
MEDIA
4 screenshots replaced
4 added, 4 removed
▲ avg position 36.5 → 34.4 across 107 tracked keywords (2.1 better)
14-day window after vs. before — correlation, not proof.
8 events in the last 90 daysFull history →
Rankings
Click a row to chart it| Keyword | Rank | Δ 30d | 90d |
|---|---|---|---|
| HelpdeskCATEGORYIN CHART | #98 | ▼ 3 | |
| ChatCATEGORY | #334 | ▲ 36 | |
| savepay | #7 | — | |
| ai customer support | #10 | — | |
| 顧客サポート | #12 | — | |
| ai helpdesk | #14 | — | |
| pandects | #18 | — | |
| pandectes | #19 | — | |
| ai support agent | #22 | ▲ 1 | |
| customer support ai | #25 | — |
107 keywords tracked · showing top 10All keywords →