SASO

Zendesk AI Agent By Adelante

by Adelante LTDSupport - Other · #8 in category
Tracking since Jul 30, 2026

Listing content

Currently live on the App Store

Name

Zendesk AI Agent By Adelante

Subtitle

AI that safely finishes Zendesk tickets, order edits included

Introduction

Finishes the order action in Zendesk: returns, exchanges and address edits, not only the reply.

Details

Adelante is a managed AI support agent that finishes the work for Shopify brands on Zendesk. When a customer asks to change their address, the agent verifies them, checks the live order, confirms the change fits your rules, updates it and tells the customer it's done. WISMO, returns and exchanges work the same way, across email, chat and WhatsApp. Handovers become fixes you approve, so it keeps improving. Adelante is SOC 2 Type II compliant. We set it up and run it for you.

Pricing

3 plans
freeFree
  • 2,000 AI messages/month
  • Automatic setup from your store pages
  • Answers product, policy and order status
  • Real-time analytics dashboard
  • Human handoff with the full conversation
  • 1 language
  • Native Zendesk integration (Zendesk app)
  • Upgrade anytime to the managed service
monthly$900/mo
14-day free trial
  • Everything in Free, plus:
  • 5,000 AI messages/month
  • Done-for-you setup, live in 10 days
  • Weekly QA and tuning, operated by us
  • Trained on your brand, policies and SOPs
  • Executes returns, exchanges, order edits
  • Multi-language support
  • Visual product recommendations search
yearly$9000/yr
14-day free trial
  • Everything in Free, plus:
  • 5,000 AI messages/month
  • Done-for-you setup, live in 10 days
  • Weekly QA and tuning, operated by us
  • Trained on your brand, policies and SOPs
  • Executes returns, exchanges, order edits
  • Multi-language support
  • Visual product recommendations search

Media

5 assets

Developer

Adelante LTD5.0 ★ across all apps1 app published

No other apps from this developer are tracked.