SASO

Zapier: Workflow Automation

by Zapier IncWorkflow automation · #160 in category
Tracking since Dec 3, 2025

Review summary

73 reviews on the listing
4.4★
5 ★
5981%
4 ★
45%
3 ★
00%
2 ★
23%
1 ★
811%

Last 30 days

1.0★

1 new review

▼ 3.4 vs. all-time

Recent reviews

20 most recent
★★★★★LUSHER.coCanada · Oct 10, 2026

How to leave a minus review for 2 hours of wasted time?!!! This app is supposed to connect our reviews to Trust Pilot -BUT what they don't tell you is that you have to PAY Trust Pilot for the Zapier app to send emails. They pretend it's set up - with btw "support" that "is that has a short limit of their time" and tells you they "Need to logs off because their done their work day" and leave you WITHOUT SUPPORT!!! During set up I had three agent log off because they were at their time, then started all over again and were unable to help.

★★★★★Morfars.dkDenmark · Sep 4, 2026

Zapier is awesome!! It makes me feel like I'm a cool programmer that can make anything happen between my apps. We use Zapier to connect Shopify to: 1) Mailchimp, adding customers to our maillist (the original mailchimp app unsubscribes returning customers). 2) Mandrill, creating a follow up mail 5 days after an order is fulfilled (dont want to follow up if we havent sent the order).

★★★★★ACE HackwareUnited States · Sep 4, 2026

Integrating apps like a BOSS! Zapier saves us time so we can sell more! Thanks Zapier!

★★★★★Shiree Odiz 1United States · Sep 4, 2026

Zapier is one of the most genius tools for growing your business. Whether is managing customer data, marketing automation, to save time and to scale your operations, Zapier offers an almost infinite number of ways to hack your way to growth. Plus it's super simple to use... no tech knowledge required!

★★★★★Axistango 3United States · Sep 4, 2026

Great app, works well, easy to set up, and has lots of integration for every use.

★★★★★NanukhardcasesCanada · Sep 4, 2026

Zapier is a great app. You'll need to make a bit of manual setup at first but once it get going, it can replace an low level employee that would be doing a lot of manual entry. So this is worth the money. There are limitations but over all it's worth it if you find yourself wasting time or paying someone else for this kind of work. On my end, I use it to add all my orders and details in a clean Google Sheet which automatically updates itself (something I would do manually before). Now that I'm getting a lot more orders this saves me so much time and money. There are tons of other things it can do that you'll have to figure out or even create your own. I think this app is a must if you start having a few orders per day and need to automate basic data entry.

★★★★★WoodiesUnited States · Sep 4, 2026

Theoretically everything 'works' but it doesn't actually accomplish the task you need it to. They advertised a big Edgar + Instagram connection. I tried it. Instead of grabbing the picture, it just grabs a link to the Instagram picture. So it 'worked' but I can't use that. I can't post a link to facebook saying "click this link to see this picture" It should actually BE the picture. After setting everything up, I couldn't find a ZAP that actually worked and made a difference, uninstalled

★★★★★Cape Coffee BeansSouth Africa · Sep 4, 2026

Zapier is an amazing tool. Their support is also quite incredible. When you have those moments of frustration with native integrations, Zapier comes to the rescue. In our case, that means automatically adding new Shopify contacts to Zendesk. We also use it to drive facebook leads to mailchimp for lead generation campaigns.

★★★★★TradlandsUnited States · Sep 4, 2026

Zapier has been integral for our teams automated processes internally and externally facing. We are able to set Zaps to auto-fire new assigned tasks in Asana, syndicate our instagram images across multiple platforms, and record new email signups in our Google Drive folder. Highly recommend you use Zapier to ease your processes and flows.

★★★★★FloorcityUnited States · Sep 4, 2026

From what I can tell they own this space along with OneSaas and Workato but we prefer Workato because it's Native to Salesforce. We are testing Zapier as a backup to see if it makes the process any easier...even though they are not Salesforce experts if it works then you can argue with that.

★★★★★CanadianbaristaacademyCanada · Sep 4, 2026

Zapier made it possible for us to connect our store to docs further enabling us to track our customer purchases of classes and courses in an easy to read document that we can safely share with our Instructors. Also, Zapier support helped in a way that was above and beyond what they actually advertise. That was and still is the reason why we continue to use Zapier! Zapier is an awesome and easy to use platform.

★★★★★Happy Dog Food 2United States · Sep 4, 2026

Glad I found Zapier, has really made connecting different programs to share info so much more efficient. Love them!

★★★★★SmaiAustralia · Sep 4, 2026

Great app, works really well for us to get notifications of Abandoned Carts over a certain amount, which lets our sales team contact leads before they are lost!

★★★★★Science ShepherdUnited States · Sep 4, 2026

Works great! We use Zapier to enroll students in our online courses and it works perfectly.

★★★★★VauvapackUnited States · Sep 4, 2026

Awesome app to connect apps to apps! We use it to connect Shopify and Bonjoro. LOVE it!

★★★★★Opherty CiocciItaly · Sep 4, 2026

"Zapier. What else?" OPHERTY & CIOCCI www.ophertyciocci.com Luxury Vintage, Pre-Loved Fashion

★★★★★AlphadijkNetherlands · Sep 4, 2026

What a great app and the support is incredible: friendly, knowledgeable and most importantly eager to help which is rather rare these days! I am now able to survey my customers with typeform, pull in their order data from shopify with zapier, and send the emails automatically 5 weeks after they purchase with gmail. Just an example of all the things you can do, but this is an automation useful for all ecommerce stores!

★★★★★Quality Golf Cart CoversUnited States · Sep 4, 2026

One of the best apps in the app store for our business

★★★★★VOEG PhotoCanada · Sep 4, 2026

★★★★★NostalgiusUnited States · Aug 23, 2026

Zapier no longer has a free option for Shopify and, therefore, stopped working and won't allow you to connect back to Shopify unless you have a paid Zapier account.

Review locations

Top countries by review count
United States
4358.9%
Canada
912.3%
United Kingdom
56.8%
Australia
34.1%
Denmark
22.7%
Poland
11.4%
Netherlands
11.4%
New Zealand
11.4%
South Africa
11.4%
Mexico
11.4%