The most pathetic customer service is from this app. They donot reply, do not read msgs properly nor help you. Especially Zoe. Useless support & pathetic experience.
Zalify: AI Ads, Pages & ROAS
Review summary
71 reviews on the listingLast 30 days
2 new reviews
▼ 3.6 vs. all-time
Recent reviews
20 most recentThis is the first time I have ever left a negative review on Shopify. The APP itself is great,the customer service is the worst I have ever encountered from all the Shopify APPS. Hands down. They take a very long time to respond, and even when they do, they provide minimal assistance.
Great! Love it! I want to say thank you for the great help that support has given me in starting my store. I want to say a great thank you to Kim and Kevin for your patience and care in helping me! I'm very happy with the app. Installation and set up were pretty easy to follow. Superb customer service. Highly recommended.
Overall, it is a good experience, the template has comprehensive functions, and it is very convenient to set up. It also comes with website speed optimization, SEO optimization, etc. The price/performance ratio is not bad, and the customer service replies quickly, and will help you solve problems in time。
I highly recommend Zalify to all Shopify users. Their theme is seamless to install and the customer service is super super nice!!! They help me solve all my questions related to theme customization, third-party integration, etc.
Zalify的客服团队还是非常用心的,能够很快帮助解决问题并提供额外的经验支持。非常喜欢他们设计的模板,简洁且加载速度很快。电子邮件营销模板非常精美,不需要我花太多时间进行设计。一个app就可以集成多个功能,还是非常推荐的
There is no online customer service, nor is there any channel to contact customer service.
卸载了,还在扣钱
This plug-in has very complete functions and the service is very good. The templates included are very easy to use. The experience during use is very good.
Their customer support is excellent, and their theme features are quite comprehensive. Compared to Shopify's free templates, it offers better usability and functionality.
I absolutely love Zalify. There is no better combination than Shopify and Zalify to help you connect with your community and serve them. The segmenting options in Zalify is bananas, and their customer service is amazing!
I've been using Zalify for my Shopify store for a while now, and I have to say, it's been a game-changer. The plugin is super easy to navigate, and it has all the features I need to take my marketing to the next level. But honestly, what really blew me away was their customer support. Anytime I had a question (and I've had quite a few!), they got back to me fast and were genuinely helpful. You can tell they really care about making sure you're happy with the product. Overall, it's been a great experience, and I'd recommend Zalify to anyone running a Shopify store.
This is the easiest email automation I have used. I love the templates and abandoned cart flows are done for you! I usually don't set up the second and third abandoned cart emails because I think this is a very complicated thing, but zalify has everything set up for you, I just have to customize the discount rate and email delivery time. This feature really help me recover a lot of abandoned carts.
Zalify is fantastic for boosting sales and conversion rates. Its abandoned cart recovery and welcome emails are game-changers. Easy installation, customizable templates, and fast loading make it user-friendly. The responsive customer support is a big plus. Highly recommend!
I highly recommend the app, it has been a great tool for automating my email campaigns and increasing my ROI.
Using this app to create email flows and campaigns was incredibly user-friendly and easy to use. We are so excited to send targeted emails to our new subscribers as well as loyal customers.
Connection to FB and TK backend is accurate and timely! EDM mail is practical Good online customer service Complimentary theme decoration templates are also very practical
Great app, you only need Zalify Tag to manage Google Ads, FB pixel, Tiktok pixel, and Bing Ads. Quick support team, Like it!
Convenient and user-friendly plugin, with extremely patient customer service that has helped me solve many issues. I highly recommend everyone to download it!