It's not creating the wholesale customer's registration page and I can't get support. Each time I submit a support request, it says something to the effect of: 'It is now 00 hours here. We will be back in 7 hours'. I have yet to hear from anyone and needed this working yesterday. It looks like it's a pretty good app, if it worked.
Ymq B2B & Wholesale Solution
Review summary
174 reviews on the listingLast 30 days
5 new reviews
▼ 3.0 vs. all-time
Recent reviews
20 most recentAfter I uninstalled this app, MOST of the program would not delete from my store and kept causing my new app to fail. Be carefull, you've been warned
At first, my emails to the support team were going to their spam folder so if you don't hear back from them for a while, try writing via the app form again. Once they received my messages, they were so helpful and responded very quickly. They helped me with all of my questions (and I had a lot!) and they never made me feel bad about asking. They also responded in a very clear and easy to understand way. I really appreciate this app!
UPDATE 2 March 18: After allowing YMQ dev on March 13 to install a test version to fix my initial malfunction, they now seem to have exploiting it to install what I call a hack that prevents us to sell anything, regardless B2B or B2C. Through 1 of their javascript extensions, I cannot reach in code myself to disable them, they disabled the checkout button on my cart page with JS triggered inline CSS ["checkout"] {display:none !important;} Under no functional circumstances an app should be allowed to disable checkout. Witness the screen at imgur dot com slach 5Ls7IJu. This app developer does not deserve to be active on one of biggest e-commerce platforms. --- UPDATE March 14: YMQ dev fixed the discount issue 2 days ago, but immediately discovered that the main functionality we chose this app for, being the EU tax exemption for B2B customers, no longer works. During checkout, with a valid VAT-number provided in the cart, tax is no longer deducted. This is a major issue where I haven't received feedback from in the past 48 hours. Downgrading my stars from 3 to 1 for not acknowledging the issue with prompt customer service feedback. --- This broad featured app has served us well over the past year. Very intuitive setup and configuration, seamless integration in our selected theme. Translation is only available in 1 language via the apps configuration, so alternatives via frontend javascript required to be coded. Recently, after activation of Shopify's product discounts, we discovered that discounts are no longer correctly shown in the cart. After contacting YMQ support they acknowledged the dev issue and promised to fix it ASAP. In attendance, we can't use discounts on our production sites, neither disable the b2b code part causing the issue. I will update the review in a month with the actual status.
We installed this app to manage B2B pricing on a Shopify store selling across Europe. Unfortunately, there is a serious issue with discount recalculation during checkout. The app applies B2B pricing using a discount. The discount is calculated correctly at first, but when Shopify updates the product price during checkout (for example when the customer changes the shipping country or enters a valid EU VAT number), the discount does not recalculate. As a result, the final price becomes incorrect. Example: France → product price 26.90 €, discounted price 7.68 €. Customer changes country to Portugal → Shopify updates the product price to 27.58 €, but the discount remains based on the original price. The developer confirmed the issue but said they do not plan to fix it. Because of this, the app is not reliable for EU stores using Shopify Markets, VAT changes, or VAT-exempt B2B customers.
Amazing customer service and app!This app is the perfect solution if you want to utilize B2B functions.This app is a powerful and easy-use app we meet.I highly recommend the app.
Ymq B2B/Wholesale Solution is a such a great app for a lot of solutions. Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!
Ymq B2B/Wholesale Solution has comprehensive and powerful functions, but a bit complicated for a not-very-advanced user. But don't worry, the support team is good though, always trying to help and respond quickly.
Perfect app. Because the app function is very complex, the background operation is a little complicated, but this does not affect it. You only need to spend a little time to study, and you will know how to operate it. The app has modular management for different functions. After understanding it, it is still very simple to use
Believe me when I say I tried A LOT of apps and this is THE BEST YOU CAN FIND. It is super personalizable, easy to use and it's the only one that let you create diferent pricelists with fixed prices for each product (besides of the classic rules). I'ts the perfect solution for what I needed and I'm super happy about it. The support guys solve a little issue I had at the beggining easily and fast. And it's FREE. I would give 6/5 if I can.
The functions of the app are so powerful that I was surprised, and the support is also very fast.
It can be called a perfect app, which helped me realize a very complex B2B business. 100% recommended!!!
It is incredible to find such an app. I tried many B2B apps, but none of them could meet my needs until I installed the Ymq B2B app. It is perfect
I am thoroughly impressed with the YMQ-B2B app and the support team behind it. The app's quality is outstanding, providing everything we need with seamless functionality. What truly sets it apart is the exceptional support—responsive, knowledgeable, and always ready to help. This combination of a top-notch app and stellar support makes for an unbeatable experience. Highly recommended!
Powerful functions and fast support. Beautiful interface. Recommended
Awesome application with a lot of b2b feature available. Service is good too. And the best: FREE APP. A+
Very useful app. Helped me realize complex B2B business. My business cannot do without ymq b2b app.
Great team support and an incredibly user-friendly app! The features are perfect, and even though it's free, it provides excellent solutions for B2B partners. I highly recommend it. Their service is outstanding—you can expect a response from the team within 24 hours.
Good customer service, easy to use
great app helps my business a lot and save me a lot of time