Exporter Data Export Tool is a great Shopify app that allows us to easily create the custom reports we need for our eCommerce platform. The support has been prompt and been a great help.
Xporter Data Export & Reports
Review summary
271 reviews on the listingLast 30 days
7 new reviews
▼ 0.8 vs. all-time
Recent reviews
20 most recentThree stars feels as middle of the road you can rate, for an incomplete grade. Our company is in a holding pattern involving ping-ponging blame between the app developers to the Shopify support, without a concrete solution being formed. Our customer interaction has been wonderful, but the troubleshooting has not. We would rather have a solution than watching the blame-game email thread, but we are still right where we started. When it works, it works; when it doesn't, it still works but you have to do it three times (Is that too many times? We'll say that is too many times). We want to report that our support rep, Jennylyn, has been great. We hope this is resolved soon, and maybe we shouldn't have been prompted to talk about our experience with this paid app, until you finish fixing the app causing our frustration.
We have a very large set of data and this app allows to export pretty complex reports that we can't export from Shopify. Their customer support is very excellent!
Great app, even greater support. Very responsive and effective. Thanks to the Modd Apps Team for helping reformat data to our needs.
This app is simply amazing. It is powerful, fully customizable to meet most any need and fairly easy to use and navigate once you dig into it and get the basics set up. Even if you do have some issues in navigating or setting up your desired template, Jason and the rest of the team are absolutely amazing, responsive, efficient, knowledgable and function at an exemplary level of speed and communication with the ability to communicate effectively in layperson terms to help you achieve whatever it is you are needing. In my case, I needed the ability to auto generate detailed reports in a specific format based on a number of varying factors and data points pulled directly from orders and the product information within those orders. I needed these reports to be automatically sent to me on a very regular basis of my choosing down to the day of week, hour and minute (it can even go down to the second, if needed). I HIGHLY recommend this company and this App after having worked with the app and their customer service/tech team for going on 2 weeks now from first contact.
Useless and incredibly confusing. Could not figure out how to extract some simple data from a line item. I think it wanted $29.99 a month to do it. Huge rip off
We switched to Xporter Data Export & Reports after experiencing ongoing issues and poor support with a competitor's app. Since making the change, those challenges have disappeared. The app is reliable, stable, and performs exactly as expected, which is critical when your data needs to sync seamlessly with other systems. On top of that, the support team is responsive, knowledgeable, and always quick to help when needed. We’ve had a great experience and would highly recommend it.
Excellent customer service, and great product. Super responsive to all of my questions and I've gotten every customization I've requested.
Great app.User friendly interface.Detailed support with deep info.We use it for amazon and ebay integration.Also variant group/merge/separate works great.
Xporter is SO AWESOME. It saves me hours every week. And, the help is superb: Adam has been helping me with all sorts of custom liquid variables and made it work perfectly. Strongly recommend!
Perfect app for Shopify customers who need key reports Shopify does not provide. Customer reps were VERY responsive so don't be overwhelmed by the amount of data filter options. HIGHLY RECOMMENDED
No problems at all, does what it says it does. No complaints!
Super helpful support staff! Always helps to generate the perfect report of what we need. Jason was incredibly helpful!
Amazing app, customer support is quick and extremely helpful!
This is a great app. If you need data for day to day operations look no further. Customer support is amazing. Very quick to respond and will help you with your reporting setup needs. I would highly recommend this app.
Very impressed with this app. We were able to generate a report quickly. It is an intuitive system and support replied within 1 minute when we had one question. Highly recommend.
Es hat unserem Unternehmen viele Stunden an Arbeit gespart, ich habe viele Apps zum Exportieren benutzt, das ist jedoch die beste App zum Exportieren. Der Kundenservice war für ein Onboarding leicht zu erreichen. Es wurde alles erklärt und sogar von deren seite aus hergestellt. Falls ich eine Frage hatte wurde innerhalb 5 minuten ein Live Meeting vereinbart wo man es dann Live mit dem Experten besprechen konnte
We've used this app for years, and their support is so helpful! The templates offer a good variety of options for customized reports, and if you have any questions or issues, their support team will be on it in minutes! In the age of huge software companies responding to cases months later, or ignoring them completely, customer service like this is a breath of fresh air. Definitely worth the money, and so helpful for all of our monthly reporting.
I have found this app really usually and a key part of my daily data management. I have recently had the experience of using their support department who where brilliant to deal with and were able to answer my query in a short period of time.
Always at ready support & professional execution. Their ability to build specialty exports is always the perfect solution for those delicate situations!