Xero

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

Works great for what we need and saves double entry.

zero support. have raised tickets and there has been no answer.

I wish I had the hours of my life back that I spent trying to get this app to work. Neither Xero nor Shopify support could get it to work properly. In the end I've had to delete it and cut my losses.

Shopify Integration by Xero so far, so good! No issues and easy setup.

Terrible app. Does not sync customer date or product data or stock. Formats VAT incorrectly on what it does sync. I expect much better from Xero.

Makes my life so easy with this app. Setup take a couple of minutes then all you need to do is sit back and the app does the rest. Thank you

Whilst I love Xero for my accounts, how it integrates with Shopify leaves much to be desired. If you use multiple currencies and have PayPal set up as one of your payment gateways, I would be cautious about using the Shopify Integration App for Xero. In simple terms, it doesn't work. It creates so much more work. And has left me having to deal with far-reaching issues. Xero customer service is okay, they try to help, but their suggestions make using the integration app a waste of time and money. I have been using the integration app for a year, and the initial setup was a minefield. Just, when I'd got my accounts in order, the multiple currencies issue, raised its ugly head. Before using the Xero integration, I was using Carry the One, I'm wishing now I could switch back, but first I need to get my accounts in order before my end-of-year audit. Disappointed this app had so much promise :( ------- Thank you for your response. I have been talking to support, but this was different from their response to my enquiry. It would be good to have a help page for this situation, as I know I won't be the only one struggling to reconcile multi-currency PayPal feeds. Additionally, I think it prudent to include in your app description want it can and more importantly want it can't do. It would save people a lot of time.

Terrible app - do not use. Will continue to charge long after you have deleted the app from shopify and xero. I can not find a way to stop the payments :(

WARNING - DO NOT INSTALL OR DOWNLOAD After uninstalling I am still getting billed monthly.

Easy to set up. No major issues, however could be more user friendly, find it difficult to navigate.

I love using Xero and Shopify - they really are a great combo. But don't use this app if your shop uses Shopify Payments - as the app simply won't work in that case. Shopify payments pays out daily based on the UTC time, whereas this app creates invoices in Xero based on your local time. They two will never be able to be reconciled, which is the main purpose of the app. Also pretty shoddy support where they failed to acknowledge this as an issue when its obvious as day and night. Will review again when/if Xero fix this but until then.....

Very helpful and streamlines the accounting process.

The app works fine. The monthly fee came as a surprise as other integrations are free on Xero. Didn't know about this when we signed up to Xero.

Been using Xero for a few years now, it's fast and easy to learn, this app integration between Xero and Shopify makes life so much easier again, highly recommended

I am being charged for this app consistently even though I deleted/cancelled the service straight away as it is effectively useless

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

An absolute trash. Not even a single Shopify Payout matches. How can XERO make such a trash? I doubt if the dev has tested the function. You waste my time to install, set up, and delete the mess this app has created. I installed this app this first few days after this app launched in November. No question because I TRUST XERO!! I tried to get used to this integration by studying different sources as I am not a bookkeeper. I thought that was my lack of knowledge cause the mess. However, the mess grows when time passes and I finally realized there is some development problem with the app itself. Extreme disappointment. Shame on you XERO.

Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!

absolutely terrible. Doesn't import customer data. Waste of money. I cancelled my subscription and they are still charging me. AVOID.