I had some issues integrating shopify to Xero and had made a few errors in the process. My customer support assistant Ria Cases was absolutely a life saver. She talked me through everything that we needed to do and also explained along the way the reason why it was good to do it this way. She also showed me examples to help me understand it better. Going forward I do believe the process is going to be super easy and straight forward. Most importantly she rectified the places I had made mistakes to help run the process better.
Review summary
63 reviews on the listingLast 30 days
14 new reviews
▲ 0.3 vs. all-time
Recent reviews
20 most recentRia from Amaka was a great help in setting up our xero integration! 10/10!!
Ria Gave great support, really recommend
Ria from Amaka was incredibly helpful with the setup of the integration between Xero and Shopify. Would highly recommend.
Quick and easy to setup and the sync is all working correctly inside Xero. The onboarding call was also great as they confirmed everything was setup and working correctly.
Great support from Julius and Hani over many zoom calls. We had set the account mapping incorrectly and once Julius fixed that and offered training on how to reconcile correctly so going forward reconciling is easy. Thanks for all the help it's very appreciated :)
Great integration from Shopify to Xero, and excellent customer service from Ruby at Amaka who helped me get it set up just right. Thanks Ruby!
At first this was clunky and I hated it. But I scheduled a call with their support team to screenshare. Ria lead me quickly and simply through every step to solve all of my issues!
Ria was brilliant to help us threw the issues we where having with our xero-shopify ..
Ria from Amaka was extremely helpful in re-establishing the sync between Xero and Shopify. As I’m still fairly new to these integrations, she patiently spent the time guiding me through the process with clear and helpful instructions.
Ordinarily this is an easy to use integration system. Only downside is if/when the apps become disconnected. Help is immediately on hand though and the Amaka team are very friendly and efficient. Special thanks to Hani & Alvin for their advice and expertise
It's a good app, the setup was fairly straightforward. It would be 5* if it also included the option to sync POs (Purchase Orders) from Shopify into XERO.
Ria have been fabulous is solving the issues. She is very knowledgeable and has the spirit wanting to helping to resolve the problem. Her communication is second to none! Well done Ria, your customer service is excellent.
Thank you Ria. Ria was incredibly helpful, friendly, and patient throughout the entire process. Nothing was ever too much trouble, and she was always happy to answer questions and provide guidance whenever needed. Her positive attitude and willingness to help made what could have been a complicated process feel smooth and stress-free. She went above and beyond to ensure everything was set up correctly and that I felt supported every step of the way. Thank you, Ria, for your outstanding service and professionalism.
Was connected to Ria for my issues to connect Shopify + Xero & reconciliate transactions. She was very helpful and knowledgeable on Amaka & Xero. Problem solved. Great assistance.
Ria was effective and solved my issues quickly regarding getting my apps connected, will be testing further going forward
Jacque was amazing and helped us with everything we needed. Thank you for your help
Very helpful thankyou, could not have done without Julius
Ria from Amaka was incredibly helpful in sorting out our integration. She was patient, knowledgeable, and very thorough throughout the entire process, taking the time to explain everything clearly and ensure it was working correctly. Her support made the experience smooth and stress-free. Highly recommended!