Ink POD: Print on Demand

Since I've seen a lot of improvements, I want to give another try to this app.......................

Horrible customer service. My customer received boots that were clearly not as designed in the printfile. Forwarded the customer's photos to InkPOD and the person I spoke to immediately told me it was a problem with my design, despite the fact that it obviously didn't match the printfile. Told me that the actual product would be slightly lighter than the mockup but it was not even CLOSE to the printfile color and there is no excuse for that. Rep was argumentative and offered no resolution. Deleted the app and will be finding a different footwear manufacturer. UPDATE: They did finally agree that the product received by the customer was not correct and issued a full refund. But even after refunding they seem intent on continuing to publicly argue about it and apparently now accuse me of lying and misleading other merchants?? Should never have been an argument in the first place. AWFUL customer service that just keeps somehow getting worse. AVOID THEM!

InkPOD(WowFulfillment) is currently unsupported You can use this app, but it may not work as expected until the developer updates it. You can contact the developer for support or uninstall the app and find an alternative in the Shopify App Store. Zero notice no email nothing. My customers reached out about the product the ordered and H have zero answers except the above message. Ive have ZERO communication Disappointed I spent hours creating product and now it was for nothing

I have been trying to get in touch with them for weeks now. This supplier needs to be uncertified by Shopify with immediate effect. They are non responsive, orders are on waiting list for days. You can never get in touch with their customer service. Terrible. 2 years I was praising them now, I will transfer all my products to a competitor.

One of the best AOP product providers you can find. No subscription fee, good prices, fair production time, express shipping available. Extra fast support. Excited to see what new product they will offer next.

App is relatively easy to use, though not always entirely intuitive. It takes some time to get used to. The products are of good quality and ship quickly. I wish it were easier to set up tags and bulk-edit prices so that I could more quickly produce or update multiple items. This is a minor complaint though. Good customer service.

I was given great advice on how to design and order products by Will and Cyqueen. Keep up the great work.

Update 6/2026 - They are completely MIA. Same issue as others. I have an order that's been in production, and there's been no communication from them atm. Unfortunately, I'm now just days away from having to turn off the products they fulfill. ----- INKPod has been a great partner for me. Their response time to issues is genuinely stellar and always professional. I had some issues with my last manufacturer, and sometimes, the response time would take days, which was unacceptable. INKPod's response time is usually between 15 minutes to a few hours, and once you start communicating with them, the issue is resolved swiftly. I'm satisfied with the quality of their products and plan to offer more from their catalog in the future.

I placed an order on January 22nd, 2026 and the status is still showing as “In Production”. I’ve sent multiple emails and text messages and have received no replies. This is a bad way to do business, my customers are frustrated and want their orders or at least to know when their orders will ship. I have two orders for blankets that had the wrong size shipped to the customer. I sent an email with pics of the blankets and have not received a response. This is not a good way to conduct business.

Ive changed my review. Out of nowhere the company has stopped shipping my orders. I have 5 currently outstanding. The company has stopped communication. Im now working on designing my items with a competitor. Shame they were the best originally.

This app has been very easy to use! The customer support has been very helpful and respond in a quick and timely manner. Pricing for these products are amazing!!!

Great service and experiences with Ink POD. I've used them for a few years now with great results. Customers happy. Any problems sorted quickly and easily.

Review edited after almost 5 years of working with them. They stopped responding and the products I used to sell through them are not shipping anymore and customer service is non existent. They used to be so pro-active and responsive even when there were issues. Very disappointing. Had they given any notice of going out of business, we would have totally understood, but they simply stopped communicating overnight.

I am new to this apps. The customer service is great and efficient. Their delivery was fast as well.

I have an order that's been in production for weeks and I have no way to contact customer service. The order isn't progressing either. It's very disappointing and makes me look bad in front of my clients.

A wide range of products. Good quality printing. Excellent customer service. And no monthly fee to access the app. 5 stars!

Amazing customer service, fast fulfillment, and great products. I've been using another company and have had a TON of issues. I've been switching over to InkPOD and can't say enough good about them!

They are really great to work with and easy to communicate with. If I have an issue they correct it quickly. They do great work too!

I have only used them for a short time but I have found the customer service to be excellent. They have gone above and beyond the service I have received from other POD providers. I am especially excited that they have now introduced branded boxes for their shoes. This is a gamechanger for me. They are a little more expensive than other suppliers I use for the same products, but the quality is excellent and I have never had complaints from customers, so I don't mind paying a little more.

Very happy with their service, good quality shoes that I use for my brand. Good customer service and were able to accept my different payment method