ESC Wishlist + Save for Later

When we try and check on this app to see what shopper activity has happened, we get this message much too often. Sorry, the page your looking can not be found. I’m talking half the time. Not worth the $.

This app stopped working correctly right before the holiday season. Share by Email doesn't work, and Share on Facebook and Share on Twitter will post something, but the link returns a 404 page for anyone who clicks on it. Needless to say, a broken wishlist app right before the holiday season = angry customers. The app developers have not been very responsive, and we constantly have to push them to provide an ETA on a fix. It's been now two weeks beyond when they said it would be fixed (by the end of November after over a month of not working). Still broken, they've stopped responding to our emails, and we still have angry customers. We even asked for a text version of the wishlists so our team could at least copy and paste it into an email for customers that request a way to share theirs with friends and family, but they never responded. It's going to be painful switching to a new app since there is no way to transfer over the many wishlists our customers have already created it, but it needs to be done since this one is not working anymore.