Last 30 days
8 new reviews
▼ 0.7 vs. all-time
Wholster is a very professional app and one that has been designed with both the merchant and wholesale client in mind. Zac and the team listen to feedback and are very helpful in setting up and when you have issues that you need help with. When looking into a wholesale solution, I went to the trouble of setting up several to get under the hood of them all to see how the really worked and Wholester is in a league of its own.
Most Recent update: I emailed them with one problem that was the hinge of our issues and why we weren't using them. They never responded. It's been a year, I haven't opened this to any customer and I've given up hope. Update & Full Disclosure: the developer is asking me to change my review because they felt they were being "held hostage" by my two-star review. I might have been willing to give them four stars, but the ask cost them one. The developer is willing to improve the app, and relatively quick, compared to most. They listen and respond mostly appropriately. They genuinely seem to acknowledge flaws and desire to fix them. That being said, I still don't have an order through their system. Part of that is a lack of trust in a new application. Part of that is a lack of willing old customers to try a new system. I can't full vet this system until I have had several orders and seen the entire process. Old review: It's really pretty. It seems well designed. It seems like it would be very nice to use on the front side. But the back side is weak. Pricing is everything. Pricing is the difference between life and death for a business. My option for pricing is a flat discount per category or whole store. That's it. Not per product. No bulk upload. No way to commit my actual wholesale prices to my retail store as intended. Could be massively improved.
Had a few technical issues at the start, however the support can help so just get in touch with them. This program suits my business well as I have a seasonal business and month to month payments for a wholesale app just won't be viable to me. Affordable and has a professional design.
I had some problems but now is ok. I am still testing...so far 4 stars.
The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.
This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.
We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!
Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.
Wholly Guac Ah-Molly. This has been a life send to our company. One of our biggest pain points was being able to accurately input manual orders. Not only manual orders but ones with multiple addresses. The B2B functions are quite amazing! The other great things are the integration with programs such as Zapiet. Oh Oh Oh! The other really awesome thing is it really does a lot while preserving Shopify Native functions. The customer service isn't beatable. We literally were on a chat an hour later after asking for one. Nice People!
I am so happy to see this app, we needed a wholesale app that DISPLAYS available stock on the fly and allows charging `on account`. imports all inventory and collections from shopify, AND allows different ways to handle wholesale prices. They are also very responsive in fixing issues.
I just added the app to my Shopify site, https://www.bagsofroom.co.uk/, looks like it's going to be a great tool in gaining and retaining account customer's. Offering 30 day trade accounts to client's wishing to deal with us in the longer term.
Support is great. App works well. We needed it to allow overselling of items as we make everything for wholesale customers to order. We found a work around.
We have had a great experience working with Zac and the Wholster team. Zac went above and beyond helping us get our site set up exactly the way we wanted it and always responded to my questions in a very timely manner. We have been very impressed with him, the team, and their app.
Wholster is a fantastic solution to selling wholesale via Shopify - the invoices are clean and clear, there's a huge amount of flexibility in terms of managing inventory, pricing and shipping and tax. The customer support is brilliant - always quick to respond, with clear instructions and super helpful at resolving any issues!
I was looking for a way to store cc numbers for certain accounts of mine and this works well. I've also had a customer say it's very easy to use on their end as well. I admit I was a little worried when I didn't see much in tutorials, FAQs, etc, I was hesitant to submit a ticket, knowing I needed an answer as quickly as possible, but Zac has always replied within 5 minutes. And he's been able to help with my issue immediately.
This is a must-have app for wholesale. Zac has been super fast to answer any questions we had too! Highly recommend :)
I needed an app that would allow me to ship to multiple addresses but bill one customers. Think of corporate gifts for the holidays. I needed to be able to use csv imports to save time and this app is allowing me to do this. It has more functionality than I'm actually using. All my questions were answered quickly and Zac spent some time walking me through some of the process. Great customer service.
OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely recommend!
Zac went above and beyond to assist with a last min large order request. Thank you!
Must-have app for any business that is doing wholesale. All relevant wholesale issues like different tax scenarios and multiple shipping addresses in one order (multiple drop-ship) are though through and logically implemented. In addition, customer service (Zac) is simply great. We faced a rather complicated issue with tax settings and Zac worked with me on it over a few weeks until we got it all solved. So I would have given 6 stars, if possible, on customer service.