Wholesale Pricing Discount B2B

This app has led to the absolute worst nightmare to our store! We onboarded with the app at first, and it turned out to not offer the feature that we where looking for, which was to offer collection based tiered discounts. Everything ok so far, this can happen. We then requested them to remove the left over code that the app had left in the theme files, they told us it would take a couple of days. We then decided to onboard with a different app, which did offer tiered collection based discounts. We successfully integrated with the new app, and then proceeded with multiple hours of theme edits/ integrations, etc.... We finished writing all the code yesterday evening, and celebrated the finalisation of this trade store project with the theme. This morning we sent out all the invitations for the customer accounts to the trade partners. In total, we spent over 30 hours of code edits. Now, this is when the nightmare started: About 3hours ago: a trade customer told us that they could not see their discounts. We then checked the website immediately, and absolutely everything had been removed from the website! All of our design edits, all of our new template files, all of our sections, all of the new app integration code etc etc etc... I checked the logs, and Wholesale helper had made over 10 edits to the live without making any back up, no theme duplicate, and without any warnings! They ended up resetting the whole theme to it's original state rather then "removing the code from their app". This is was their answer on the issue: "I just verified this from the team. It seems the published template that had our App integrated to it has been removed and last back-up version (that didn't had our App code) has been left behind as a replacement. It should not have been executed in such a manner-- this isn't a norm nor a practice here and we're going to take serious accountability measures to make sure the message seeps in to the members of the Product Team that did this. Unfortunately. We tried to recover the data but couldn't - and technically I don't think there's anything that can be done. We're sincerely sorry for the loss of time and effort on your side due to this and are here to cooperate and make-up for the losses you suffered in any way possible."

Hello fellow shopifiers! :) I cannot recommend this app more. The activation process is seamless. I could use it without having to read a manual - intuitive layout. More importantly the support I have received so far to customise (the online wholesale form) has been nothing short of incredible! Response rate - phenom. Communication and execution - phenom! Ps. This is NOT a paid review. This app deserves the praise. xx Lys @ Hōmu

The app does exactly what I need it to do and the customer service is great!

Very quick response time and resolved our issue seamlessly. Thank you again!

We have used Wholesale Pricing Discount B2B for many years and it is a great app. Anytime we have had issues, support has been very helpful!

Covers all our needs and then some. Very responsive and willing to help beyond the typical scope of most third party apps we've worked with otherwise. Appreciate the constant quick assistance with our continued business growth.

fast customer service and response time. The app works perfect for my store.

These guys are super helpful! They offer excellent support in case anything comes up.

Simple app and very usefull. The support team is outstanding!! Mehak responded quickly and made the UX aligned with our theme appeareance. I really feel Wholesale Helper is on the same page helping regardless the topic and beyond what you could expect.

Great App and Great people behind it. They are very responsive! They have always stuck with me on any problems or slight code tweaks that I needed to make the app work perfect with my site.

Working like expected, great and fast support.

Guter Support

Daniel was super helpful! The whole team helped us resolve our issues and customize to fit out needs.

Exceptional support and best app for wholesale.

At first the app wasnt the best with the integration taking a long time but it ended up good.

Karla and the team provided us with excellent customer service. Our query was handled with great professionalism, and we received outstanding support throughout. We really appreciate their help and assistance. Thank you so much, Karla and team!

Amazing customer service! Abdullah has been helping me a lot and made the entire experience seamless. Highly recommend!

Great cs team and easy app to navigate.

Great app! After using another wholesale app I switched to this after reading the reviews. It works as advertised and has some nice extra features. The best thing about this app is the people behind it. Literally the best customer service and support of any app I've used hands down. They address concerns and fix issues in a timely manner. I recommend highly.