The customer support that they give is top-notch. If something isn't working right with your theme, their app, and how you have it coded, they will take the time to look at it and fix the code. I would highly recommend them.
Wholesale Lock Manager: B2B
Review summary
220 reviews on the listingLast 30 days
62 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentThree days now and this app has broken our wholesale page. No one can get access to their accounts to order. I have messaged now three days and not one response. This is the second time with this company that service has been lacking. I'll be uninstalling
Great support, smooth functioning app!
The teams support was outstanding. It's a very easy-to-use user interface.
Customer support is brilliant, highly recommend for the help they provide.
Dont ever add this app to your site! it modified all my theme, hid my add to cart and checkout buttons and cost me a fortune to fix!! Even after i removed the app it left all the theme changes and didnt remove them!!! ABSOLUTE NIGHTMARE!!! It basically hid everything to do with my normal online store! var wlmHidePrice = {}; wlmHidePrice.textPrice = "Login to view price" ; wlmHidePrice.hideAddToCart = parseInt("1"); wlmHidePrice.status = parseInt("1"); In reply to your message. The reason you can see my cart button now is because my web developer was super responsive and managed to get them back up after sending me one one snippet of your code, which i included above that was causing multiple issues on my site. Developer told me i need a full manual cleanup of my backend CSS on every page as your code is now all over my theme! YOUR APP DID NOT REMOVE ANY OF THE CODE IT PASTED INTO MY BACK END AFTER I DELETED IT! If my developer hasn't been responsive i could have been without on online store for hours!
UPDATE: The support imediately contacted me and after a couple of individual code adjustments they made it work for me (this took a few weeks but they kindly didn't charge me for it). The predictive search is now quite slow and the number of results is still shown even though the products themselves are successfully hidden. Unfortunately doesn't support quick search. My locked products got successfully hidden everywhere but still showed up on the quick search. Nice interface and lots of functions but the incompatibility with my theme's quick search sidebar makes it useless for me.
Just what I was looking for to make out-of-season products hidden from direct customers while keeping them available to my wholesale customers via site login. I use this in conjunction with Wholesale Pricing Discount and things are working very smoothly. Also, the team behind these apps are very responsive and extremely easy to work with. I'm extremely pleased with this app and would highly recommend!
Absolutely top notch support and functionality with this app, highly recommend! These are your guys to help you convert a standard Shopify store in to a wholesale store. We have a complex store front that needs certain products visible to the public, others visible to accounts with certain tags, and an app that was compatible with another search filter app. The team at Wholesale Helper went above and beyond to help up with this, and set up a great inventory quantity selector too. Really can't thank Raissa, Mehak and team enough, we are really happy.
This app is WONDERFUL! Just what I was needing. This is a great addition to my site and I highly recommend it. Very fast response times and extremely helpful.
This is excellent value and locks all my content for wholesalers. Prompt email response from the developers who corrected a couple of issues. Would be great if a single lock could lock several areas of the site in one password. e.g. pages, products and direct links.
Good Customer support... Overall, I like the app... Does what it's supposed to do...................
I used the app on my to make my store view of products different for wholesale users and retail users and it has helped me a lot also excellent and very cooperative support service.
very good support and easy to use. Def recommended it. It does help with my website to hide collections to specific customers.
Very good! Before, I used another well rated app for locking up my products. The app worked quite good, but some individual features were missing. This app now fulfills all my requirements AND ... the shop is running much faster. Well done. I can recommend working with this company.
AMAZING! Their support team is extremely helpful, this app was perfect for us! We wanted to hide pages from non wholesale customers and it did just that!
Previously I had a bad experience with this company but Seth and I talked and he restored my pay buttons. I'm grateful for this. I appreciated that he made it right. If something goes wrong in business an owner should always make it right. I will remain watchful but today I'm happy that the pay buttons have been restored. Thank you.
They have been simply a great help, the app is user friendly and services has been spot on. Value for money
Great for keeping some products password protected. Really helpful customer service - all issues resolved quickly.
This app has been vital in managing our store. This, along with the Wholesale Pricing Discount and Wholesale Order & ReOrder apps have made our store a cohesive & user-friendly experience for both our customers & our team. Having as many locks as our little hearts desire has made showing/hiding products to certain customers simple & painless. My only current complaint is that you can't lock variants, you have to lock a whole product. This means if we have a variant we want to show/hide from certain customers, we have to either duplicate the product entirely and show or hide each version to certain customers, or we have to have that variant just be a separate product entirely and show it to certain customers. Not the end of the world, but it would be a nice feature for sure. Overall, once you get the hang of it, it's pretty much a breeze. Support has been quick to respond and super helpful!