A few suggestions for you that will allow your business to grow absolutely rapidly and are also an urgent need for us webmasters:. 1. add Chinese language to your official website 2. You can set multiple WhatsApp accounts and replace your icon, for example: Customer Service 1, Customer Service 2 .... 3. The system can automatically detect which customer is busy, if the recommended customer is not busy 4. Add Chinese WeChat 5. Can automatically combine multiple chat accounts for the actual situation 6. In the direct chat conversation, you can set your own language, and then automatically translate the customer language 7. You can set multiple phrases for quick chat 8. You can create automatic chat bots, for example, if a customer asks how long will my "delivery" take, the bot will automatically reply to your designed question after detecting the "delivery" keyword.
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Review summary
45 reviews on the listingLast 30 days
5 new reviews
▼ 1.2 vs. all-time
Recent reviews
20 most recentI can't get in any customer support contact with you guys, I have some problem about the icon, I want to move it to the middle on the mobile side, not at the bottom. If you see this comment, please contact me immediately at [email protected] This comment will be deleted until my problem is solved, I have not received a reply now, please help me how should I solve the problem now, He didn't help me to solve the problem, I don't know how to upgrade
I recently installed the app for my store and it works well! The setup was easy and the contact form feature was exactly what I needed. Kiril was very helpful in resolving a minor issue I had with theme copatibility. Highly recommend!
Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/
First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!
This app is a 10! It looks great and the sms messaging feature is the best part of it. So many customers are social now and messaging is a lot easier than picking up the phone and calling but this app has that covered to. It will even connect your customers by phone. Try it out. You will not be disappointed.
very good customer service app. easy to setup.
As simple and good as it gets!
We love your app! Thanks for a creating something so marvellous!
Can't understand how this app has got such good rating. It's been 3 days since I have installed this app and in these 72 hours, it has been offline for over 36 hours, ie half the time. I tried contacting their team twice, but they didn't repsond once. I really do like the app, however if it's going to be offline half the time, then what is the use. If you guys can fix this issue, then I'd love to install this app again. And the app is also not working on tablets. 2 major issues.
Great App. so far we haven't found a fault with it. what do we love about it? 1. its free, 2. its seamless integration and installation 3. it's amazing how it easily connects to the messaging platforms especially on mobile. Great app it is!
Have been using for awhile. Good Customer support! Check it out on our website https://www.watch.sg/
awesome app, works in both my website, had a small problem and i get answers super quick. thank you and keep the good work :)
Seems like a great functionality to have in your store.
We've tested this integration and believe WhatsHelp will be a real game changer for our market (in Brazil). We desperately wanted a non-live chat option so we can respond to customers in a more convenient and personal way - without them feeling like they are prisoners to their screen until the chat session finishes (and not add a ton of stress to our operators as well). The Messenger and WhatsApp integrations are very smooth and the minimalist icon on our page is exactly what we wanted to keep a clean but functional chat on our site! Thanks so much WhatsHelp we love what you are doing!!
Great App! Simple to use nice and straight forward! Love it!
Muito fácil e prático de instalar. Recomendo!
Great app! Very useful and free!
Worst customer service ever. Its written that it works on phone and tables it doesn't! Also it only appears on desktop that too one customer once in a day and that again after waiting for 15 seconds or so lol and when I emailed about they were rude and clueless worst app! Paid version is pointless!
Perfect widget, easy to install, love it!