Features look pretty good. But when I try to install it and just found out that it doesn't have a free plan anymore...
Swym Back in Stock Alerts
Review summary
444 reviews on the listingLast 30 days
22 new reviews
▼ 1.6 vs. all-time
Recent reviews
20 most recentapp leaves code in theme.liquid file even after you remove the app. super annoying.........................
this app does not work at all, worst app ever. I will be deleting. trying to install for more than an hour, does not work... waste of my time, their support is not reachable either
We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!
I installed this app recently and it is great. Interested customers can now easily subscribe to be alerted when products are back in stock. The Swym Support team is also very professional and quick to respond to queries.
Envoi des e-mails extrêmement long et parfois on ne sait même pas si cela a été envoyé... De plus, c'est dommage de devoir payé pour avoir l'application dans sa langue maternelle. On est également sans cesse alerter par e-mail pour passer au forfait au dessus. Point positif : Service client rapide et clair.
Their support team is amazing if find yourself needing help. I didn't like the way the button appeared on my site initially but they fixed it within a couple hours and now it's great! I like that this app offers a free plan as well.
We find it very valuable to be able to have customers sign up to receive alerts when products are restocked. Their team has been very responsive in helping us fix a couple of glitches.
Really liked this app. I have just started to use it and the support team has been very kind and helpful up till now :). Hope to use it for a long time and generate good revenue :):)
I have just started using this app - but it is easy to set up, the customer service is great - and it has already earned us one sale in just 20 hours!
An easy to set up app, with amazing customer support. I can see us recouping lost opportunities. thanks.
So far so good, I’m on the free plan at the moment, whilst I see if I can justify $15 a month. Had a question and the developers got back to me in record time. Very impressed so far.
So far the app has been working as intended. At this point, we do not have any thing to complain about.
Free features was exactly what I needed. Customer service was quick to answer any questions we had. Thank you
Customer service is superb. They are so very helpful and quick to respond. However, BEWARE. Just as with many of the other third party apps that offer FREE services, once you begin using their apps, get ready to get hit with monthly RECURRING fees. Let me share an example, I just clarified with the developer that if I sign up for the monthly back in stock alerts to have the ample amount of monthly alerts needed, would I continue to be charged on a monthly basis if I no longer needed the alerts. Meaning, I have no out of stock items in my shop and therefore would not need the back in stock alerts. They responded saying that I would be billed monthly regardless until I opted to switch back to the free plan. This is how they get you. I am currently looking for another option but it appears all third party apps behave this way and is extremely unappealing to me.
I never written a negative review but there has to be one. This app messed up my coding completely. I use Prestige theme and it has been 5 days since there is no progress ahead and I am only 3 days to launching the site. If you Prestige theme, do not integrate this app because it is not compatible. I am glad others found this app useful, it didn't seem to work out with mine. Technical support could be a little more prompt. Thanks guys anyway.
They offer a 30 day trial period, which is great. Description says "Works with Shopify Locations." ... maybe... if you upgrade to $99/mo... then we think this feature just Notifies your customers in different locations when an item is back in stock. We do not think this app works with Shopify's multiple warehouse Locations... For example: we only want app to show Notify for a specific warehouse location that is out of stock, such as our EU warehouse, but not a warehouse that has product in stock, such as our USA warehouse... we do not think it will do this even if you pay $99/mo. Also, we wanted to uninstall app code that the developer added to our web site, but app does not do it automatically and developer will not uninstall code if you decide you do not want their app... they just sent us a web site address on how to do it ourselves... we are not sure we would have even tried their app if we would have known this :(
Do not install this app unless you want a ton of unhappy customers. This app worked great for a few months until it started sending out tons of back in stock alerts for products that were still out of stock! It's done this with over 20 products in the last 3 weeks. I finally deleted it. There were no returns for these items and the inventory had not been altered at all. NOT HAPPY
This app ruined my Store, be aware!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I'm highly satisfied with this app and their team. Thank you!