Katarina has been incredibly helpful and guided us on unique ways to use Videowise! When we wanted to be able to sort content in a new way, she got her team on coding that in within a day. The team behind this is so ready to jump in and help. We really appreciate it!
Videowise Shoppable Video UGC
Review summary
252 reviews on the listingLast 30 days
62 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentOutstanding support from Katarina We run COVERAGE® Skincare and used Videowise for shoppable videos on our product pages. We had a billing concern around usage charges we hadn't expected, and Katarina Marinkovic from the Customer Success team handled it brilliantly. She listened, understood our situation as a cash-on-delivery store in Pakistan, and resolved it fairly and quickly as a favour to us. When a follow-up issue came up, she sorted that too, with no back and forth. It's rare to deal with someone who treats a small brand with this much care. Thank you, Katarina. Support like this is the reason to trust a company.
I found this app while trying to find a way to display video reviews on my site easily. After trying a seemingly endless list of review apps and pulling out too many hairs, I finally found this very unknown app, Reeview. It had everything you'd need for displaying, but what about collecting review videos? So I jumped on support chat and met the owner, Claudiu. WHAT A NICE GUY! He was so eager to help me find what I was looking for and in the end, he was even able to create a feature I had requested. I couldn't be happier with the app and the support received from this app and the developer. It has only been live on my site for about a week now but the stats look very promising and I can already tell it will lead to more sales in the long run.
Very easy to use. This app was just what I needed. Support was extremely helpful, patient, timely and walked me through the process.
Great app. Just started using it and really liking it thus far. Tried to do this with an in-house script before but stopped short of completion late last year. Glad to have found this.
Great app! Claudia is BEAST at customer support helping us integrate it into our product pages. So nice and SO CLEAN!
Great application with many features, you can highlight videos and make more engagement on the site both from their cloud but also youtube, etc, backend looks good and is user-friendly. Support is A+ where they help you with any issues!
Great experience using Videowise. The founder and team members are very helpful with all my questions. They also help me upload videos too. Great customer service that exceeds my expectation. I recommend you try this app. It has made my store stands out from the competition.
Very excited to launch this app on our shopify site, on-boarding process was amazing and they helped us to create a winning thumb nail :)
Excellent app and people, did not work with my theme to start but they kept at it until the issue was resolved
This app is giving our customers a closer experience with our products as well as helps them in the decision-making process of whether the product is suitable to their needs. Looking forward to creating more video content.
We're testing the app, some minor issues preventing us from launching right now, but the VideoWise team has been very responsive and helpful with fixes. Communication is on point, excited to see this live!
One of the best apps ever! It's one of the only Shoppable videos app that works smoothly and is very affordable too in comparison to rest in market. Team is super helpful. We got chance to connect with senior expert. If you're lucky you will meet Dora :) She is amazing. Give this app a try! You would love it
We've added 700+ hours of time spent on our site by customers watching our videos in the last 90 days alone, with a 15% engagement rate, and a 5% influenced conversion rate. Not only that, but we're able to see what type of content resonates best with our audience and create more of it for TikTok and Instagram :-D Plus the team at VideoWise have been SO helpful in helping us to set everything up. Thank you all so much!
I can't wait to start using this app! So far the onboarding has been amazing thanks to Dora! I have a unique store that needs legit testimonials. VideoWise is the solution to my problem!
Incredible company, high-touch, white-glove help, and service. I cannot say enough good things about them! It has been a wonderful addition to our website!
Since day 1 the VideoWise team has been super helpful and responsive. Liana and Jide did an awesome job at immediately helping our brand place videos in the spots where we wanted it on our website and making impact. I love how the app doesn't actually slow down the website itself either despite having multiple videos uploaded. Definitely a game changer!
Super happy with videowise so far! Works very well, and increased our conversion rate a lot! Great and fast support.
Videowise provides the missing piece to our puzzle! We know how impactful videos are in selling our organizational stationery goods, but our site was getting bogged down by embedded Youtube links. Using the technology of Videowise gave us the option to add videos without slowing down our site. We are still learning all the benefits & features, but so far the onboarding has been super easy. The dashboard is very intuitive...and when we've gotten stuck, their response rate was super fast...and of course, they replied with a VIDEO to support their reply. Rich, Liana & Jide each take the time to get to know OUR brand and OUR hurdles and then offer suggestions & solutions how Videowise can help foster growth. There's so few who make you feel like they actually care about how well our site performs after integrating their product. Videowise is an exception! They care! I love my partnership with Videowise because it feels like a true partnership where they care about my hurdles. In a world of "out-of-the-box-one-size-fits-all" solutions, Videowise has set themselves apart by showing how much pride they take in seeing my brand benefit from their product. I encourage anyone who's looking to integrate videos into their site to strongly consider Videowise. If you don't like it, there are no contracts. So why not test drive it?
I use the app to put videos on my product pages. They have great engagement and give me the best way possible to answer my customers questions. The support team is also wonderful. They go above and beyond to provide a good experience.