viaGlamour Cosmetics Lab

LET ME TELL YOU! Keira is the best! Every question I have was answered! I ABSOLUTELY LOVE THE EQUA-DERM MASK!! It really does what it says it will! It dried in 5 minutes and literally calmed down my face while on a Facebook Live that I was able to sell it fast! It’s FABULOUS! Happy Customer!! I LOOOOOVVVVE KEIRA!! I WOULD NOT HAVE BEEN ABLE TO KNOW HOW TO SEND OUT AN ORDER AND WAS HAVING DIFFICULTY WITH MY ACCOUNT!! I WAS HELPED TREMENDOUSLY!!! Thank you Keira and ViaGlamour!!

I used this App for a few months now and I can simply describing as fantastic. The product quality is amazing, nothing less than big Companies, and I am a beauty veteran - name same of them and I work for them or had a friend that did work and gave me insight. This gave me a lot of confidence to start my own online store and I personally tried a good bunches of products and I was pleasantly surprised with the products quality. The support is great, always available and my Account Manager Keira is super helpful,and professional. They just also update the App and is even better and super easy to use , and the new pics and swatches are great to be uploaded. To summarize, get it and you will be super happy!!

I have used Via Glamour for a year, fabulous product perfect packaging and excellent service. Definitely recommend this company

It is nice to see a company that actually returns calls. The customer service is excellent. Keira was very helpful in getting started. Looking forward to doing business with ViaGlamour long term.

viGlamour | Cosmetics Lab is great! The company is helping me launch my cosmetics brand and I couldn't be happier. The products are high-quality and the service is impeccable! Working through Shopify is so easy. Customer support, Keira in particular, is AWESOME! I feel confident that I will be successful in my venture with a partner like viGlamour. My only regret is that I didn't discover viaGlamor sooner. I hope to work with them for many years to come!

Terrible customer service and slow shipping!

I'm not a fan of giving negative reviews (and they deleted mine here) just to get a point across, but here it is again. You can check TrustPilot for it too for honest negative reviews (they are very very recent). 1. The price of the subscription (which constantly changed) should not cost this much if the platform is not intuitive. All of the updates I made to my labels are all gone just because of this update that they claim is "better". It's not. I literally have screengrabs of every instance it changed. 2. I didn't get refunded for paying for a subscription when being told that I didn't need it to upload labels, when it now says you do (strictly you have to now). Money down the drain when you made zero sales. Like why pay for a subscription PLUS having the products processed to ship to the customers? Greed I say GREED! 3. Chat is removed so you can't bother them anymore, but even direct email they won't respond back. 4. Prices are not consistent all throughout the store. 5. Links are always, always broken so you can't even see the product. 6. Just like everyone else say on TrustPilot, there is literally only one person to answer everything. 7. I shouldn't have to pay for printing my own custom boxes when we're being charged monthly to be on a platform that even down to the images doesn't work. 8. How are you trying to say I'm a "power user "when you're supposed to help ME the person giving you my hard earned money to make the brand??? I am someone who literally worked in the industry. I even recreated MY OWN RENDERS so that they don't look like other white label brands. I can literally add a list as you can see I'm at these amount of bulletpoints. As a result of this, I would unfortunately have to remove all products pertaining to makeup when thats when my potential buyers are eyeing based on my paid ads.

viaGlamour is a wonderful company to work with. They are so helpful and will do their best to help solve problems with designing products and answering questions. They are a pleasure to work with.

product packaging looks high quality and the app support is super dedicated to helping you promptly and effectively. I think if you are creating a new cosmetic brand viaGlamour is a great choice!

Keira is a rockstar! Very knowledgeable, prompt, and courteous. There’s a lot to navigate in Shopify and it’s good to have someone in your corner with these skills.

We used viaGlamour to launch a new product (we only wanted to sell one) I have a vision for growing up with natural skincare products. I wanted a tallow only skincare brand and they delivered on the formula! Really good customer service and experience building a custom-product. We are ambassadors for this cosmetics lab going forward!

This app is so great. It is super easy to use. If you have a question, which I had some, the customer service is excellent.

Palette sizes are great, and the logo looks fantastic, except on the lip conditioner, colour is patchy. Can't wait to receive the other samples.

Best customer service experience they answered all my questions and Went above and beyond they were also very patient

I REALLY ENJOY MY PRODUCTS MY BUYERS REALLY LOVING THE ROSE MIST ,,,,YOUR PRODUCTS IS GREAT. HOPEFULLY YOU ALL COME OUT WITH SOME LASHES

The process is clean and easy for the set up. The products are quality. And the support staff is swift. You really cant ask more from a company who delivers on what they promise.

Keira, from viaGlamour, has truly revolutionized our online store with his Shopify integration app! His expertise and attention to detail have made the process seamless and efficient. As the owner of AquaAuraBeauty.com, I'm thrilled with the enhanced functionality and the ease it brings to managing our store. Keira's exceptional skills and dedication have truly made a difference. Thank you, Keira, for your outstanding work!

Keira was amazing! She helped me set up my Élixir Privé store perfectly. Everything is now connected and working smoothly. Thank you so much for your professionalism and patience!

Love the products I have tried so far, really pleased. I especially love the fact that they don’t irritate my sensitive skin.

We've partnered with viaGlamour to offer natural beauty products in our health and wellness store. The app itself is great, and the products are TOP NOTCH. But the BEST thing about working with viaGlamour is our rep, Keira. She is INCREDIBLY helpful and very knowledgable. She always goes above and beyond....even on weekends. We love working with her!!!