VFitz‑ The Vehicle Product Fit

App made it really easy to set up and organize all my products for my customers, but the way it counts vehicles and the "support" is why I'm giving this a 1 star review. If I add a product as being compatible with 2010-2014 Subaru Outbacks, that counts as 5 vehicles. Sure, that makes sense. But then I add a different product to be compatible with 2010-2014 Subaru Outbacks and it counts as ANOTHER 5 vehicles, which does not make sense. So then that would make 10, and this all quickly adds up when you have hundreds of products for vehicles. Granted, it's still about $10 for the same plan on different apps, but for bigger companies/catalogs than ours, this can get expensive fast. And about the support rabbit hole... I messaged them through Shopify's "Get Support" feature more than a month ago to no response (yes I checked my Spam inbox). So I went to the Acuinsight, Inc documentation website from the app, which took me to the most barebones website I've ever seen. I went to the support page and all of the buttons to get support didn't work. So then I Googled the company, Acuinsight, Inc, and I end up on a website from Santa Ana Wheels in CA? Both the Santa Ana and Acuinsight, Inc website had the same front page image and general layout, except they didn't care to do anything on the app's support site. So I've messaged Santa Ana to see if they can direct me to someone who can actually help, but I'm not very hopeful.

This app should be removed from the app store. Its a terrible app with 0 support. It makes you may for a month and you find out the app is terrible, you won't get your money back. No response from the developers whatsoever.

After reading a couple of reviews I was a tiny bit worried that I might need some help and wouldn't be able to get it. Fortunately the VFitz team were able to assist me when I needed it and provided a lot of help with some stuff that wasn't in their scope which was much appreciated. The app itself does exactly what we needed and for the price is extremely good value with offering similar features but at a fraction of the price. Would recommend for any starting automotive business.

Highly recommend this app! Customer support is outstanding, and very promptly helped us with all requests for integrating with our store. The app is exactly what we need!

I’ve been using this app for over two years now, and so far, I haven’t had any issues. It’s easy to use, and the support is 10/10.

VFitz is such a great app, easy to use and if I have an issue the support team are top notch. Thanks Team!

Perfect. Fantastic app and an even better team! They were super attentive and solved my database issue in no time. The support logic and communication are crystal clear. Thanks a million for all your help!

Amazing support. The app didn't map the way I was hoping, I send an email asking if there was an alternative I didn't see, and within hours they just build me exactly what I was wanting. Totally awesome service.

Great support and the app is easy to use and set up.

The problem-solving efficiency is very high.

This app is amazing 10/10 support as always the software is very good and easy to understand and is perfect for the automotive industry on shopify. The team at vfits is very helpful thanks for your support and effort.

Super support, hyper reactive, creative and responsive to specific needs. Thanks again!!! Vinter Team

Everything is running well! The support staff customized the look to our needs and responded promptly!

Amazing app with amazing support! Worth every cent! Highly suggested

Why would I choose their app,My answer is that there is no question about choosing them. First of all, I've compared all the plugins inside shopify and they offer the best value for money. Second, my store has very high requirements for data and the appearance of the MMY program. Their service team helped me make it happen. Their service team is also one of the best I have ever seen, and timely response is just a basic requirement. They will even listen to the opinions of users to optimize the program and improve the user experience I never regret choosing them! They're worth believing!

Der Support reagiert extrem schnell und kompetent – man fühlt sich bestens aufgehoben. Die App ist durchdacht, zuverlässig und ideal für Auto-Shops. Klare Empfehlung!

Super helpful! Customer service is very responsive.

The app is improving, I used it for 2 months, and it is getting better and better, and the support team is very responsive.

Very easy to use with a very good catalogue of vehicles. The support is the best I have experienced with any Shopify app. Very responsive and very helpful. Would 10000% recommend!