Best Customer Service Experience especially from Felix. The apps also easy to use and it also free!
Vex Auto Add To Cart Free Gift
Review summary
75 reviews on the listingLast 30 days
3 new reviews
▼ 1.3 vs. all-time
Recent reviews
20 most recentWould be an excellent app if they did not permanently trigger the 'wont let customer remove from cart' option... thats literally insane? why would anyone want that.
It is THE ONLY gift auto add to cart app that can work with another cross-sell app (we use Zoorix)!! Other auto add apps are always based on regular add to cart CTA to trigger GWP cart value threshold, which doesn't work with cross-sell app well. The support team is very responsive too. We want to have the free gift auto added again when the condition is met and gift previously was removed. They got to it pretty quickly and helped us resolve the issue. Really appreciate it!
Really great app, special thanks to the dev who is super friendly and reactive, 5/5 !
We had a great experience with the team at Vex Auto Add To Cart Free Gift, especially Felix. The app was missing a key feature we needed—excluding subscriptions from the free gift auto-add—but they implemented it incredibly fast, even while our promo was already live. Felix was also quick to respond to all our questions. Highly recommend their support and flexibility!
The support reacts promptly and fixes issues really quickly despite through email support! We had issues on offer configuration, and pop-up not scrollable. They usually respond within 1-2 hours, and are able to fix the theme compatibility issue very quickly -- so now the pop-up is scrollable, and we are able to show more products for people to choose one from in GWP.
The support team responded promptly and addressed my concern in a professional manner.
Really great experience with Vex! The support has been incredibly helpful and responsive. I reached out about a feature we needed, and they not only listened to our feedback but actually implemented a new carousel feature for us. Communication throughout the process was quick, friendly, and professional, and they kept me updated along the way. Everything is working perfectly, and we’re really happy with the new feature. Really impressed with both Vex and their support. Highly recommend!
Easy use and great customer service!
Very good customer services who are always on hand to help with questions.
Incredible support from Felix, we had an issue causing added gifts with lower amounts than intended due to automatic discounts. Felix took up this issue and fixed it within days, something that other paid apps couldn't resolve ( or wouldn't ) Great job guys, keep crushing it.
Great app! Easy to use, and great support!
Very quick and responsive customer service, easy to use app
A very good application and the support is 10/10 ! The application works as expected and it is compatible with a customizable cart. I had an issue with my application and Felix responded very fast and helped me
Felix answers very quickly and is able to make sure our add to cart pop up looks the way that we want it to
The app works great! Had a little issue on installing and the support was immediate and fantastic. Highly recommend!
Did exactly what I needed! added the free product to the cart automatically. 5 stars so far!
The support is exceptional!