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Verifast AI Chatbot & Helpdesk

by VerifastChat · #29 in category
Tracking since Dec 3, 2025

Review summary

144 reviews on the listing
5.0★
5 ★
14198%
4 ★
21%
3 ★
00%
2 ★
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1 ★
11%

Last 30 days

5.0★

133 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★EUMEIndia · Oct 13, 2026

Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

★★★★★VismayIndia · Oct 2, 2026

A really helpful app! The AI bot works intelligently and performs very well. Chahat and the rest of the team have also been very supportive and helpful.

★★★★★Blue TeaIndia · Oct 1, 2026

"A must have for any D2C brand" We have been working with the Verifast team for over 3 months now and have loved their prompt service. They keep on rolling out new features and are open to tweaks in the AI's conversational flow.We primarily use it for driving engagement and conversions. As a herbal tea brand, the AI sales agent efficiently probes customers to share their health concerns or goals. The subsequent personalised recommendations and smart upsell nudges have resulted in 15% conversions from chats. 100% Recommend!

★★★★★FabusframesIndia · Oct 1, 2026

This AI has the power to replace human sales agents!!! The best part about working with them was that we were able to customise the bot as per our brand identity. Right from the UI, to the message tonality, to the end recommendations, all was easily customizable. The Verifast team was swift in accommodating changes. We are trying to create an experience for the shoppers as if they are talking directly to me - the founder.

★★★★★Chakki PeesingIndia · Oct 1, 2026

We created our custom AI Nutritionist with Verifast! Our business heavily relies on consultations with nutritionists. We've amassed valuable insights empowering customers to make informed staple choices. The Verifast's AI sales agent incorporated these insights and replicated the experience of consulting with a nutritionist. The AI probes for health concerns and demographic details. Based on that, it offers highly personalised food options. We have witnessed a significant uptick in engagement and conversions since then.

★★★★★SkinvestIndia · Oct 1, 2026

Verifast team has been super helpful with the set up which did not take more than a day for us. It has elevated the customer experience on our website and we would definitely recommend partnering with them.

★★★★★Pee SafeIndia · Oct 1, 2026

Verifast AI is a critical omni-channel support and sales channel for us. As a leading player in the personal hygiene space, Verifast AI has broken the shackles of engagement. Customers feel free in asking intimate questions, which they otherwise hesitate in asking. Our customers love using the AI as they get assisted throughout their purchase journey. A majority of our sales happen offline, which the Verifast team has seamlessly integrated in their online flow, making the experience completely omni-channel. 100% Recommend.

★★★★★NutrajIndia · Oct 1, 2026

Surely the best AI sales app. We are India's largest and oldest Nuts and dried fruits brand. We were able to fulfill our dream of building Dr. Nut with Verifast AI. Dr. Nut is an AI health expert that answers to customer queries and recommends from our wide range of sub-brands based on customer health concerns and goals. The capability of conversing in all global languages, makes it a must have.

★★★★★Oleum CottageIndia · Oct 1, 2026

The bot introduces users to a dynamic experience , guiding them properly and ensuring that the user doesn't get lost or confused especially if they are selecting from a wide array of products. Verifast makes sure that the bot is optimized according to business requirements with up-to-date technological trends.

★★★★★Wellbeing NutritionIndia · Oct 1, 2026

It's been a game-changer for us, offering our customers consultations that mimic real human interaction. Thanks to Verifast AI, 14% of chats translated into orders, with continuous improvement each week. The team is super quick in taking feedback and making changes. Super impressed!

★★★★★B4brainIndia · Oct 1, 2026

Using Verifast AI has been a game-changer for our e-commerce store! Their team offers prompt support and their AI provides personalized recommendations that truly resonate with our customers’ needs. We’ve seen 15% conversions from AI conversations. Highly recommended for boosting online engagement and sales!

★★★★★Home CanvasIndia · Oct 1, 2026

We have been using the bot for over a month and it has really helped respond to a lot of the initial queries that customers have. Definitely helps save manual bandwidth in responding to customers. The Verifast team is very hands on and super supportive in understand our requirements and making modifications and tweaks as necessary.

★★★★★HabbitsIndia · Oct 1, 2026

We've been using Verifast's AI Chatbot for a couple of months now, and it's been fantastic! It's expertly guiding our visitors to the right products, boosting our AOV by 15% and increasing our CVR by 20%. This AI chatbot has also been amazing at helping us cater to our diverse audience. With its multilingual capabilities, it answers support queries and sells to customers in the language they're most comfortable with, enhancing our online sales and customer service. Plus, it makes life easier for our live agents by handling 90% of support queries, making their jobs much less hectic.

★★★★★YOGEZIndia · Oct 1, 2026

I can’t believe how much Verifast AI has improved our customer service. The chatbot is not only smart but also really efficient in solving problems. Our sales have definitely improved since we started using it. And the customization features let us tailor the bot to fit our exact needs—definitely a win!

★★★★★Tufty HomeUnited States · Oct 1, 2026

Installing Verifast AI on our store was a no-brainer. It's like having an extra team member who works 24/7 without any breaks! The chatbot solves customer issues quickly, and the increase in sales speaks for itself. Great app and great team behind it!

★★★★★TiltIndia · Oct 1, 2026

Verifast is great because the chatbot is intuitive, the team is super helpful and most importantly it's helped us with conversions. As a product that comes with many queries, Verifast's AI chatbot helps us build conviction in users in a more active way leading to more purchases!

★★★★★DELIGHT OptoElectronics Pte. LtdSingapore · Oct 1, 2026

It is a decent app in the market at this time. It surprised me with some nice technical answers. But at times it can be very stupid. But the support team is able to reduce its stupidity upon request. overall I do recommend the app.

★★★★★NutriherbsIndia · Oct 1, 2026

From the moment we installed Verifast AI, we noticed a difference. Our customers are getting the help they need right away, and we’ve seen a clear increase in sales. The ability to customize the chatbot’s responses to match our brand tone is fantastic. And the support? They are just outstanding—always there when we need them.

★★★★★PlantigoIndia · Oct 1, 2026

Honestly, I was skeptical at first, but Verifast AI has totally won me over. It's like having an extra team member who’s always on top of things. Our customer inquiries are resolved faster, and we’ve seen a nice bump in sales. Plus, the support from the Verifast team is incredible—they really care about making sure everything runs smoothly.

★★★★★EAT AnytimeIndia · Oct 1, 2026

Verifast AI has taken our customer interactions to the next level. The personalized recommendations it provides have led to higher engagement and more sales. It’s incredible how well it matches products to what our customers actually want. If you’re looking to grow your business, this is the tool you need.

Review locations

Top countries by review count
India
13393.7%
United States
42.8%
Sweden
21.4%
Philippines
10.7%
Singapore
10.7%
Saudi Arabia
10.7%