VanChat AI Chat & AI Chatbot

Tried a couple of other Chat apps. But we like VanChat the best. We wanted a simple AI helper that could answer questions for customers. What we found with VanChat was exactly what we were looking for – and more. It provides the nicest "order lookup" experience I've ever seen in a Chat app. It also can provide product information as a customer browses a product page. The look and feel of the app is solid. I ran into some issues with the app and their support team addressed them and took care of the problems within a day. Overall, I'm impressed.

The AI ​​function of this app has helped us solve many problems of customers. I highly recommend it to everyone.

By automating my customer support and sales with this AI tool, I was able to resolve many more clients inquires in real-time. Customers are happier and the conversion rate is higher. It also actively recommending additional products to the customers! Love it!

I have tested all the Shopify chat bots and VanChat has stood up to the challenge. From the moment I clicked activate on site it had an understanding of my products. Also, I am even a cannabis/hemp site and the bot helped guide actual product knowledge beyond what the products themselves said. It is extremely useful even for search since it does understand color and details of the products. Also, the chat support has been responsive and helpful. I recommend this tool to all users looking for a reliable chatbot that understands the products on the site, site content and policies that doesn't show any hallucinations. I've tested it with all different ways to mess it up and at worst it tells me to reach out to customer support, but doesn't try to give information when it doesn't have the answer or the customer asks irrelevant questions. Give it a try, you've got a free trial that is enough time period to truly test it out. My site is just about to go fully live and think the proactive sales component will be very helpful, but just the cost of this alone compared to a real support agent is a win. Especially since most support agents aren't as much of an expert as this bot in my industry.

Best Chatbot I've Ever Used! After trying many AI chatbots, this one stands out as the absolute best. Its intelligence and accuracy are unmatched, providing consistently helpful and insightful responses. The natural language processing is impressive, making conversations feel remarkably human-like. What truly sets this chatbot apart is the excellent support team. They're quick to respond and always helpful, ensuring a smooth user experience. This chatbot isn't just meeting expectations – it's exceeding them. It's a promising product that's continuously improving. For anyone seeking a top-tier chatbot solution, look no further. Highly recommended!

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle. Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements. What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference. If you need real multilingual support for your store, VanChat is the way to go. P.S. Huge thanks to the VanChat team for their amazing support!

This is the first AI chat tool we’ve used for our website. What amazed me was that it took only a few minutes to capture the website information and handles at least 85% of customer questions from the start. You need to train it for questions that are not mentioned anywhere on the website. After a certain period of time, it became a full 24/7 assistant. Lucas has been very helpful and patient walking me through issues whenever I have trouble using this app. There were some unexpected charges, but he addressed our concerns reasonably.

Je viens d'installer cette application et j'ai déjà fait une vente ! C'est vraiment très bien fait et l'installation est rapide. J'ai eu un petit souci avec le widget et l'assistance m'a aidée très efficacement et en quelques heures. Je recommande à 100%

Great app! Easy to install and works very well. The AI chatbot is helpful and improves customer communication. Highly recommended!

VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.

Vanchat ha transformado por completo la forma en que interactúo con mis clientes en Shopify. Su plataforma intuitiva y funciones de automatización inteligente hacen que responder consultas y cerrar ventas sea rápido y sencillo. Con Vanchat, no solo mejoro la experiencia del cliente, sino que también impulso el crecimiento de mi negocio en línea. ¡Altamente recomendado!

After a week of using VanChat, I’m blown away. It helped close 18 orders, resulting in an ROI of 15,687.1%—truly impressive! Plus, it collected leads from over 200 potential customers, significantly boosting our database. The proactive sales features actively engage and convert visitors, and we've noticed a clear reduction in our support workload and fewer incoming emails. The dashboard is intuitive, making it easy to track user interactions and monitor their journey to purchase. VanChat is a true game-changer—a smart AI chatbot that drives sales and captures leads effectively. Highly recommended!

The best AI bot for your Shopify store is undoubtedly a game changer in optimizing your online retail experience. It is not only easy to set up, making it accessible for users of all technical backgrounds, but it is also packed with a wide array of features designed to enhance customer engagement and streamline operations. Investing your resources in this innovative tool is money well spent; you won’t regret it, as it will significantly improve your store’s efficiency and ultimately lead to increased sales and customer satisfaction. Support is world-class and incredibly helpful. They are always ready to assist us, any day and at any time.

Great app for businesses it takes a lot of workload and works really great I recommend it

The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.

Uno strumento veramente funzionale, di ottima efficacia e oggettivamente performante! Consigliatissimo!

This app is an absolute game-changer for my store! The setup was seamless, and everything runs smoothly without glitches. What I love the most is its customization options—it gives me the flexibility to tailor it perfectly to my needs. The best part? The support team is on point—quick, professional, and actually helpful. Unlike other apps, they genuinely care about making things work for you. If you're on the fence, just get it! It’s worth every bit.

VanChat is a game changer! This app seamlessly integrates with our store, allowing us to manage customer messages efficiently in one place that leads to an increase in conversions. The real-time chat feature makes it easy to provide quick support, boosting customer satisfaction and conversions. What we love most: Easy Integration - Set up was quick, easy and hassle-free. Automation & AI - Smart replies save us lots of time. Mobile-Friendly - Manage chats on the go! Since using VanChat, we've seen a noticeable increase in customer engagement and conversions. Highly recommend this app for any Shopify store looking to enhance customer communication and conversions!

I’ve been using VanChat on my Shopify store, and I’m genuinely impressed with how intuitive and effective it is. The setup was quick and required no technical skills, which is perfect for store owners who want to focus on sales, not coding. The AI handles the majority of customer inquiries instantly — from order questions to product details — saving me hours each week. I especially love the personalized product recommendations and the fact that it can proactively engage visitors with helpful suggestions and even discounts. It truly feels like I have a 24/7 support agent on my site. My conversion rate has increased, and customers have even mentioned how responsive the chat was. One minor suggestion would be the option to better customize or disable certain default messages like promo pop-ups — but I’ve already seen the team responding to such feedback, which shows they care about improvement. Overall, I highly recommend VanChat to any Shopify store owner looking to elevate their customer experience with AI. — Pan, Rossetti Art

This is a great addition to any store looking to increase their ROI.