Priyanka and Gary were so helpful and walked us through everything we needed to set up our app. Onboarding process was great! So far, we have had an amazing experience working with the Vajro team.
Superfans ‑ Mobile App Builder
Review summary
907 reviews on the listingLast 30 days
93 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentLove using this app the team is very helpful and resourceful in helping customers make the most out of our experience. I have also never heard any complaints from my customers while using the app. great experience overall. I highly recommend to other E-commerce brands
Today I had my first meeting with Vajro! Creating my store's smartphone app is a learning experience, but quite simple if you follow Vajro's format. I am looking forward to improving my sales with Vajro! STAY BEAUTIFUL! Leeza at My SHE SHOP
The support to set up the app has been amazing. The team has been very quick to answer my questions and make sure it exactly what im looking for. I am excited to launch for my customers!
took care of my issue i was having as fast as lightning, and the best part is that i didnt have to fix it myself, shan collabed with my shopify and did it all himself in a matter of seconds, he saved the day
Very quick and easy method. Most impressive portion was the immediate zoom call as I would have been lost on my own. UPDATE: Beware during your onboarding process they have you set your button to the highest platform which is $399. I shared I didn't want that one but I was told that It was just to view all the features. Well guess what?! They charged me the $399!! Upset! So I contacted them and was told I couldn't get a refund, Then when I pressed for a refund of the $300 for the amount I did want of $99 I was told ok. She instructed me how to change my plan. Then when I changed it she offered me a credit. Upset again! Then someone comes in the chat and tells me that they were sorry I would have the refund in 24 hours. Well its now over a week later and they are telling me I will have it in 24-48 hours yet again. I've now shared I was updating my review and contacting me bank if I don't have my refund ASAP. This is very disappointing. I'm tempted to delete the entire account as this is NOT OK!
Thank you Shan for guiding us through the process. Very attentive and willing to work closely to solve some of the issues with the app. Looking forward to work together to continuously improve the app :)
Setup was painless and very easy. Getting published on the App Store and Google Play were seamless. Their team was able to help with every step of the way, providing excellent communication and even able to preemptively know what step was next in the process, helping me before I even knew I needed assistance. Would highly recommend this app based on the overall customer experience with the development team.
They are extremely helpful. I highly Recommend using this company! They assisted from start to finish!
Love the Vajro App! They have made it easy to use. I just message them and they take care of it all. Don't be afraid to ask!! I was frustrated with Apple Developer and asked for them to help me and they just did it for me and made it so easy. Our sales have already started increasing from the app! Its a game changer!
I love the Vajro app. It’s so easy to use and navigate through. I can’t not say enough about their customer service . They go above and beyond to help you get setup and running. They had my app done in just a few short days. Anytime I had a question they wrote me back within a few minutes. I haven’t seen customer service like that in forever . Hands down so glad I made the decision to add an app with this company. They have the best customer service.
The Team at Vajro has been hands-on at understanding our requirements and providing timely solutions to make the user experience on our app seamless and user friendly. The team responded to all our queries and provided technical help in resolving glitches and ensured the same was done in quick time. I congratulate the team on providing excellent service to the vendor. Keep up the great work -Team Juicy Chemistry
Vajro's team is AMAZING! They were there to answer every question I had with quick replies & helped in every way they could! Definitely would recommend to everyone interested in having their own app!
I think this app was very easy to set up. It is going to be an amazing transition for my customers and I am very excited. Thank you vajro!
The support to get the app set up was very helpful. Just need to add a few final touches and I'm excited to see how this app performs!
Mohit was very helpful and friendly in directing me on starting up an app for our store! Super easy, fast, and answered all of my questions! Thank you!
Setup support is great. Setup a very quick appointment to walk through easy steps. Can't wait to get it launched! Thanks so much
When I have informed about some technical glitch in my account to Vajro support team, they have responded promptly and solved my issue within a very short period of time. They will go beyond limits to meet the customer's needs.
I downloaded this app and did the trial for 60 days, uninstalled and canceled my subscription after the trial period. Yet here I am almost a year later still getting charged $99. There's no number, email or customer service listed. Almost 1K they have been taking from me that an I'm not even using and a cancel subscription
Don't do it. At first, they were very responsive and helpful in getting the app launched. But over time they became less and less responsive. They control the app design so you can't update it yourself. I've requested updates to our app for two months, and they keep responding with "give us a little time to work on it". It's a trap thats hard to escape once they have your app live. Update: They've rebranded but its just as bad. They say 24 hour response time for queries and you wait weeks and hope someone responds.