SASO

Propel Upsell & Cross‑sell

by Propel CommerceCart customization · #216 in category
Tracking since Dec 3, 2025

Review summary

89 reviews on the listing
4.7★
5 ★
7787%
4 ★
78%
3 ★
11%
2 ★
11%
1 ★
33%

Last 30 days

4.7★

54 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Ruqaya's BookshelfCanada · Oct 6, 2026

I installed this app for a very simple upsell at checkout. At first I found that it created draft orders that strangely allowed ineligible customers to get free shipping if an e-product and actual shippable product were purchased at the same time. However, I let them know about the issue, and they resolved the it which is great! Now I have a very easy to use and simple (and free!) upselling app that has already helped me make a couple of extra sales. Great app :)

★★★★★the nu companyGermany · Oct 6, 2026

For a free app, this plug-in offers amazing value and seems to be an absolutely equivalent alternative to the costlier Upsell Plug-Ins offered in the app store. Upsell Now is very easy to use and convenient to configure, also the customer support is superb. There are to small features which I'm missing: a) More conditions for setting up the upsell triggers, such as setting up a trigger for a cart value LOWER than X$. b) The ability to replace a product with an upsell-variant (e.g. a more expensive bundle)

★★★★★hairmind.grCyprus · Oct 6, 2026

Nightmare! I installed the Free plan (1 offer limit) on Debut theme and created one BOGO offer, as they say I could. Always problems and bugs, we exchanged over 10 emails, when they were fixing something, something else was bugging. Finally they came with an email saying that "Our discounted upsells are only available for paid plans :)" and when I told them that BOGO offer is on their list they send me another email saying "Our app doesn't yet have that feature". Very-very buggy app and worse: totally unprofessional business behaviour. Wasted time for me.

★★★★★ProchocsFrance · Oct 6, 2026

Great app and support! Works well and offers the perfect features. The support was very quick and immediately solved a small problem :)

★★★★★Honu Surf & Paddle BoardsAustralia · Oct 6, 2026

This was exactly what we are looking for so that our customers could be given a choice of extras for their order at a discount. The support team were quick and responsive and helped us with the implementation.

★★★★★Salty Mermaid SwimUnited States · Oct 6, 2026

Amazing support, they resolved all our requests quickly and successfully, helping the app work perfectly with our theme. Oh, and app has fantastic options and everything you need for creating upsells!

★★★★★type:A deodorantUnited States · Oct 6, 2026

Great free plan and support! Super easy to implement and the support team was very responsive and helped me get set up right away.

★★★★★Front Door Flower ClubUnited States · Oct 6, 2026

I just set this app up in a matter of minutes! I have a complicated/seasonal business and I had my doubts about this working. It works perfectly! Let's just hope that it brings on the sales!

★★★★★Ninja.fiFinland · Oct 6, 2026

This app just broke my store. I delete it from apps, but it does not remove files or codes from the theme.

★★★★★Rescue SwagAustralia · Oct 6, 2026

I was extremely surprised to see the take-up rate. Easy to install and does the job very well! The revenue generated definitely makes this app worthwhile. This one is a keeper. :)

★★★★★Bambusa Ltd (Rehook)United Kingdom · Oct 6, 2026

We tried a lot of app to upsell addon products. This one seems to work best for us. We had an issue after an update was made and the customer support was superb

★★★★★Fibo ArtUnited States · Oct 6, 2026

it seems pretty good so far! seems a bit expensive for our particular uses, but it does what we were looking for, i think.

★★★★★NEITIVUnited Kingdom · Oct 6, 2026

Probably one of the easiest app to install. Excellent set up guidance provided. Thanks guy. Will definitely check out other apps from Propel. Addition: I recently contacted Propel for support and my issues were sorted immediately. Thanks Franz!

★★★★★Precision EFICanada · Oct 6, 2026

love this app , the best i found for free gift ! had some issue with my theme and they fix the bug in less than 24 hours love the team !

★★★★★Hexclad CookwareUnited States · Oct 6, 2026

PLEASE READ!!! I have been building Shopify stores for the past three years and this is by far the WORST app I have ever used. The upsell portion of this app is full of errors. The upsell app allows customers to take the original item that out of their cart and STILL get the UPSELL product discounted or FREE. I almost lost $13,000 in product today because of this. There is a new small check box in the settings that you have to MANUALLY apply to prevent this. Take it from an expert - I recommend staying FAR away from this app

★★★★★Time ResistanceLithuania · Oct 6, 2026

Great app to offer add-ons for customers. Works great, easy to use. I used this app as a workaround for custom additional product options(for example "add a gift card to the order" etc.) other similar apps had issues when working with other apps - this app works just great without any troubles. Customer support has solved the few customization issues we had within the same day. Highly recommended

★★★★★Nikarit - Cosmética con Karité para empoderar mujeresSpain · Oct 6, 2026

¡It is what I need! adds a pop-up with the option of adding another product that I can select from my collection. Perfect.

★★★★★HelenskinzNew Zealand · Oct 6, 2026

I have been looking for a way to sell more addon items and this app is perfect. I tried a few and this one is a no brainer, it's so much better than all the others I tried, great fast help, easy to use, looks amazing. Get it! You will be able to display all the things ppl miss on your site as they enter the Cart, and add a discount like 7% off to all items, it's a great app! As I say, Get it.. you won't be disappointed. The best thing I have found with this app is that you can easily add 20+ items to popup, all related accessories that ppl probably didn't know they may need, or that we even had, and that we are recommending.. Then "if it suits other Main Products" you can get that Offer to popup on "Several Products/Triggers" - so set your Trigger Products but add as many as you like. I have one Offer that pops up from about 8 different Trigger Products all in the one offer. So no need to make 8 different Offers, just make one and add all the Triggers in the offer. I have made 10+ Offers already and it's the Bomb! Must Try APP! I am not one to pay for addon apps, I don't like constantly increasing my monthly App Bill but I couldn't resist with this one, it's the only App I have added that I pay for, I am sure it will pay for itself in a day easily! We offer 7% discount and it shows what they Save on each one, it's ideal Neil, now I have stats to look at which is proof it works if it is working for your customers.

★★★★★ND RenegadeAustralia · Oct 6, 2026

I couldn't get this to work, I left one message and when I came back to it, it was fixed! Looks great, thanks guys :)

★★★★★Perfectly Healthy SASouth Africa · Oct 6, 2026

The app has massive loop holes in it, it allows a customer to delete products in their basket but the discounted upsell price remains, meaning the customer then only buys the discount product alone. It also allows the customer to multiply the discounted product's quantity and buy at the discount price as much as they want without adding more of the original upsell product? I already informed them of this months ago but still no fix.

Review locations

Top countries by review count
United States
3741.6%
United Kingdom
1213.5%
Canada
55.6%
New Zealand
44.5%
Australia
44.5%
Hong Kong SAR
44.5%
Switzerland
33.4%
Germany
33.4%
South Africa
22.2%
Spain
22.2%