Upnova ‑ Cart Upsell & Offers

I have been blown away by the amazing experience I have had with UPEZ. Son and the team have gone above and beyond to provide an exceptional customer experience, and made an app that that has done wonders increasing out Average Cart Order Value. We saw a 30% increase in cart size this Black Friday which I attribute to this app. Amazing job.

UPEZ is a great app. We have had it a couple of days but it is already converting and leading to a higher AOV. We have a complicated product offering because each one of our products has hundreds of different variations and personalization options. I worked with Son and he was incredibly responsive and worked with me to make sure all the variations worked in the cart add-ons. Overall, I definitely recommend UPEZ and their support team.

We absolutely love using UPEZ! It's been a crucial part of our business to boost AOV and drive more revenue to the shop. It's designed beautifully and integrates seamlessly. We've also had tremendous support from the team itself who have been super responsive anytime we've had an issue. Highly recommend.

We decided to make a change from our previous upsell app, which was more trouble than it was worth. UPEZ caught our attention for being user-friendly, and it's lived up to that promise. The navigation is smooth, and the impact on sales is clear – a positive shift in just two weeks. The support we've received from UPEZ has been responsive, personable, and helpful. Our AOV is on the rise, making UPEZ a valuable addition to our Shopify store. So far so good!

Great results from the app, we could see immediate results in terms of increased AOV. Next level support, we requested some custom features which they implemented within 24 hours.

Before UPEZ, we were facing challenges with conversions on our e-commerce platform. But since implementing it, there's been a tremendous improvement in conversion. We were struggling to convert visitors into customers, but UPEZ has provided a significant lift. What sets it apart is Son's hands-on approach. He's truly invested in our success and takes the time to ensure we're getting the most out of the tool. Compared to other known similar apps what sets UpEZ apart is the personalized service that is provided. Highly recommend!

UPEZ support is fantastic. They've always helped me whenever I've reached out to their support for assistance and go above and beyond to make sure I am assisted. I highly recommend this app to anyone who wants a quality cart upsell app and great, trustworthy customer service.

I just had to share my experience with Upnova! The app has been incredibly easy to use, and we’ve seen a noticeable boost in upsells. Whenever I run into a question or need advice, the support team is right there, offering suggestions that have directly increased our AOV. Their quick response time and proactive approach truly make a difference. Big thanks to Son and his team for their continued support!

What can I say... nothing but amazing these guys. 5 Star app and 5 Star support team.

Best upsell/gift app I have used to date. Very good, fast and clean looking

Been using Upnova for just over a month now. Initially didn't see much results and I asked them for help. After going through our data, they made some recommendations and built everything for us. After 2 weeks, our average order value went up by 143% compared to the previous 2 weeks. Thanks to Son for always happy to help. Would highly recommend

These guys provide amazing service and great results. I wish all app developers were like them!

Excellent app - we've boosted our AOV significantly since including UpNova in our services. We're consistently up 25% in AOV with every order since downloading and utilising the app. Son and his team are excellent!

We made $225,329.53 in extra revenue this year so far, and don't plan on stopping any time soon. This app combines the best of all the upsell/cart apps we've tried into 1 unified platform. - The number is getting closer to $300k

I have really appreciated UpNova customer support-- they are always really helpful with figuring out the solution to problems as they come up and I have been really grateful for this feature!

This is hands down one of the best apps on Shopify. It’s not just another plug-and-play tool where you’re left alone with a few tutorial videos to figure everything out. Most apps make you guess which offers will work. But the team behind this app- Son and Kevin actually took time to understand my business and created custom tailored offers that fit my brand. It’s been just one month since installing the app, and our Average Order Value has already increased by 24% Huge shoutout to Kevin, Son, and Matias, they’re not just helpful, they’re incredibly smart and strategic. I’m excited to keep building more offers with them and scale even further.

Upnova has been a game-changer for our store. It runs all our cart and upsell logic seamlessly and has generated a huge amount of additional revenue through smart upsells. The app is powerful, flexible, and easy to use - but what really sets it apart is the team behind it. The support staff are incredibly helpful and proactive in providing helpful advice and troubleshooting - they’ll even jump in and help create promotions for you. Highly recommend to anyone looking to increase AOV and streamline their checkout experience.

Beware — Billing Without Delivery & Concerning Unethical Business Practices We selected Upnova after being assured multiple times that billing would only begin once the app was properly set up and live on our store. That never happened. The app was never active, never processed a single order with proper set-up, and remained incomplete — yet we were charged USD$500 per month for 3 months (over $1,500 total) for no delivered value. When we raised this, the company — including CEO Son Chu — defended the charges. In our experience, the approach felt deceptive and lacking in basic business ethics. Instead of owning the issue or fixing the setup, they insisted on billing for a product that was never usable. If you run an ethical and honest business, and care about transparency and integrity matter to your business, we strongly recommend thinking twice before installing Upnova. There are many Shopify apps that deliver real value — not invoices for unfinished promises and running an unethical practice.

Best Support. Out of all the apps we've trialled over the years, upnova has the best support team out there. Very happy with our upsell performance.

Onbording was simple. Son and his team did all the work and it was done within the agreed timeframe with days to spare. Once setup Son did a few videos to show us the different sections and was always on hand via Email to answer any queries. If any issues arose Son fixed them in no time. Once we set the app up properly we noticed a considerable jump in Add to Carts, Order Value and actual Sales too. Will recommend this app to anyone as the service is first rate.