File Uploads by UploadKit

Wow! I’m so happy I found this app! Very easy to use and they have great customer service! I highly recommend!

great app. The support team is great. thanks

Toby was patient & persistent. App working perfectly in-store now, hope to get customisation orders!

Our business and website is 100% about offering our customers the ability to customize their products. We've gone through several ways to receive customer's artwork and files and have always had challenges. We have use various apps and tools to try and receive customer files via our Shopify store. Our implementation was working but I always felt it could be better. Thankfully, I keep looking for a better file upload app and ran across UploadKit. The app installation was very straightforward no glitches, no code for me to write or insert, it just installed easy. The app controls are also very intuitive and easy to modify. I'd say that the app as designed would serve the need of 99% of store owners without any additional configuration required. We happen to be that 1% that has very specific rules, requirements and design guidelines that required us to need the app to behave slightly different. We use a lot of apps, some developers are terrible responders, some are average, some are great. Toby and the team at Upload Kit truly deserve another classification: EPIC! Every question, request, curveball that we threw at them was met with a kind, thoughtful, quick response & solution. Every need fulfilled. The bar has been raised for other app developers. As for the UploadKit app functionality, we are only scratching the surface but my initial impression is that it is very intuitive and has that perfect balance of features artfully designed so that the user experience is simple, obvious. If you need to receive files from your customers, look no further than UploadKit. It is the best option without question. --John BoardLams.com

Fantastic App! Would highly recommend. Customer Service when needed was efficient and helpful. Fits great with our store. thank you :)

Convenient app and half the price of the old one we were using. Customer service is also very helpful.

Update : Helpdesk got in touch after this review and worked on it. Review updated. Support is never around and doesn't seem to be of assistance when needed. Have an issue with their JS script and have sent a few emails but no update on when the issue is to be resolved.

Not only is this app AMAZING but their support team is even better. They are more than happy to help with any customizations you want and for me, they've always completed these within a matter of hours. Special thanks to Toby for his knowledge in helping me with our customizations. 5-star service.

This app works very well. The support is very quick. I would recommend this app to anyone who needs customers files uploaded.

Ứng dụng rất hay, đơn giản để sử dụng, dịch vụ hỗ trợ cũng rất tốt nhanh chóng xử lý hỗ trợ.

This app works very well for my purpose. I have little to no experience with building a website and I was able to navigate the app with ease. Support is prompt and reliable. When I needed a solution that was not already available, Toby was able to create it for me. I highly recommend!

doesnt work well

ME HIZO UN CARGO CUANDO YA NO LA TENIA INSTALADA

Unresolved production errors and no follow-up UploadKit’s legacy loader conflicts with its own Theme App Extension, causing reproducible JavaScript errors across our product pages. Support acknowledged and escalated the issue, but then stopped responding despite repeated follow-ups. I’ll update this review if they provide a proper fix.

This app is very good for uploading and customizing photos. Toby, Mary, and the team have been great to work with.

This app works great. Thanks to Toby, Jeff and Brian for adjusting everything to my needs! Support reply is very quick. Integration of links to the uploaded images of an order in automatic emails is very easy and very handy.

I use uploadkit for around a year now, some time ago the support was great because you could easily connect with Toby and guys who understand how to fix things. Now I get redirected to Alice, no replies for 3 whole days and nothing fixed even if you explain it 10 times. The functions of the app are good, I give you this, but the support got really bad.

BEST upload app!! We have used this for 6 months now and never once had an issue. We did have a small request to change the placement on our site and their customer service emailed back within the hour and the change was already made. Amazing service!! Amazing app!!

Great service, for this amount of subscription. It has made it way easier and it looks neater than the previous web address link. Very pleased with this service, looking forward to grow together!

Mary helped resolve my issue, right away. She knew what to do, was polite throughout her assistance, and replied very quickly. Not something you find too common with other apps customer services. I highly recommend UploadKit, not only is it reliable, but the designs are quite contemporary, making it the perfect apps for users looking for this feature.