TryNow: Try Before You Buy

I can't get support to help me so I had to give a 1-star review. The need support to get back to a customer more quickly!

Elena has been the BEST to work with! She truly takes a personal approach when it comes to my business and setting up the Try Now functionality. She gets me jazzed about the possibilities and working with her makes me feel like I'm working with someone on my team. Thank you, Elena!

We have been using TryNow since its beginnings 2 years ago. The TryNow team has been extremely helpful in updating us on improvements, helping us with problems, and consistently meeting with us to look for ways to improve our sales. Try before you buy has helped our customers feel comfortable about trying different sizes and styles with their orders, increasing customer satisfaction while increasing order volume. TryNow has been an integral part of our growth as a company.

Integration was a challenge but the technical support team came through and made the necessary customizations to make it work on our theme. App works as promised - thanks to the support team! Highly recommend!

The app looks good but I cant implement it on my website. The support is pretty lazy, made me wait for 3 days and came up with no solution. They really need to work on their customer support.

I had extensive experience with implementing this app as I went through the steps of enabling it on two Shopify storefronts. We ultimately postponed launching our Try Now program due to internal strategy reasons, so I'm sharing my thoughts only on the setup and onboarding: The concept and out-of-the-box solution is simple to implement and easy to customize on the TryNow portal - a basic array of options for including/excluding products and segmenting what part of your store should be (in)ineligible for TryNow, creating TryNow collections that can be plugged into your store navigation, PDP widgets that help both inform the customers about the program and easily differentiate between charged vs authorized payments, etc. On the flip side, if you have a custom store theme, the out-of-the-box solutions might not be compatible with your store layout. In this regard I found it challenging to constantly backtrack and troubleshoot what went wrong. The onboarding team was quick to reply to my inquiries and even offered their Web Dev services to implement a custom solution to make the app work. Still, I think that the customization and extra coding neccessary should've been part of the pre-analysis and onboarding package, not an afterthought.

Luisa my onboarding specialist is a 5. I really enjoy working with her. She is very responsive and always gives me more info than i request and its always helpful. Thank you. This app has been a huge help for my business singing launching ecomm. My 1st order was a Try Now order. It takes the risk away from the customer and let's you talk big in your marketing. Great app.

I cannot give enough praise to the TryNow team (and especially Ali, who we've been working most closely with). Even though the TryNow integration proved to be a bit more challenging for our brand given the complexity of our product, the TryNow team was up for the challenge and was able to seamlessly integrate / setup the functionality (shoutout to the developers for their amazing work). Throughout the whole setup process, they were extremely responsive and would provide helpful updates. Thank you, TryNow team!!!

Love this app!! It has increased my CVR by 2.5x and my AOV is up 30%! Actually insane. One of the best apps I have found that has changed the entire trajectory of the brand. This solves the biggest issue for consumers by taking all the risk out for them and only seeing upside for 7-Figure Brands like mine! Stoked!!

Excellent partner and experience. The TryNow team makes launching incredibly easy and goes above and beyond to ensure success. Their service is proactive, thoughtful, and genuinely focused on making the app perform well on your store—not just getting you live. They truly operate as a partner, not just a vendor. Highly recommend.

More than app, a full stack service partner. Working with the team has been phenomenal. They not only made the onboarding process easy, their continued support is world class. The platform is delivering exactly as described with positive impacts across sales metrics. Would not hesitate to refer any merchant who is interested. Recommended with confidence!

TryNow has been been a critical tool for us in converting new customers. It solves for that in-store try on experience with zero risk to the shopper. We quickly saw a return on investment and are excited to continue our partnership.

Team is super helpful and incredibly quick to respond. Highly recommend this app and quite frankly one of the best support and setup team I've worked with on a Shopify app!

TryNow has been an absolute game-changer for our business. The app is incredibly user-friendly, and the customer support team is exceptional! Ben and Alicia provided very prompt and productive support, guiding us through the process and addressing all our questions. TryNow Team has customized the collections page for us, and did the incredible coding work in a day! We highly recommend TryNow to any retailer looking to enhance their online shopping experience.

TryNow is one of the most critical parts of our business, and they have been the primary partner who has allowed us to disrupt the online fragrance industry. Moreover, they're led by a team of insanely talented and ambitious people who are customer- and brand-centric. If you need a feature, they'll build it for you. We have been with TryNow from the very beginning, and only have the best things to say about their product and their team.

Working well for my brand and have generated us solid additional monthly sales - SquidHaus

TryNow's team is exceedingly helpful and informative. They are super responsive and incredibly knowledgable. The software is easy to integrate and has been an excellent addition to our website.

The TryNow app has been a game changer for our business. Being an early adopter to new technology like this has made a huge difference in getting our business to the next level. Putting the customer's needs first and meeting them where they are is always our focus, and this program does exactly that. Implementation is a breeze and their team's customer support is outstanding. Best decision we ever made!

The TryNow team has been a fantastic partner to our business. The TryNow team provides an extremely high level of implementation support, both technical and strategic. The onboarding process was a breeze, and we are seeing encouraging early results. We would strongly recommend this tool and this team!

Working with TryNow has been great – their support (we spoke to Luisa) is easy to reach and always responds with helpful information. The setup was super simple; we currently use TryNow for a renting functionality and had multiple customizations we had to do to get TryNow working exactly the way we wanted it to – the team was there with us at every step. I can't stress enough how helpful the support is at TryNow. We're very happy we chose TryNow, and are looking forward to working with them for a long time yet!