Last 30 days
28 new reviews
▼ 1.5 vs. all-time
ZERO transparency on the key words used, can't see the ads published and they stopped showing my ads mid-month because they said that it was 'too expensive to target my key words and service would resume when next billing cycle starts' Oh..and it didn't generate a single sale. This was a complete and total waste of time and money for me.
My plan was for $120 per month. Got one sale that cost me $120.00 The second month they billed me $180.00 DON'T WAST YOUR MONEY you can do it better your self.
This app is extremely deceiving. We started using the app in the middle of June and chose the second tier which estimates around 14-20 monthly sales. The first month with the app went great. However, the second month has not shown to be successful at all! So far this month the app has NOT brought any new traffic to our site and no sales and we paid $500 this month, since last month went so well. Another thing that is so deceiving is the weekly emails this app sends to get you to spend more money and keep using the app. Each week this app sends you an email summarizing "your week" but it actually is showing what you're sales/traffic has been since using the app. This weekly email is extremely deceiving and makes it seem like the app is bringing in sales and traffic but it is not.
Overall disappointing performance. Main issue is because StoreYa controls the campaigns inside THEIR Google AdWords accounts, you can't see what's going on. Understandable they don't want you to have the campaigns their system builds inside YOUR Google AdWords account, because you could cancel after the first month & keep the campaigns built. There are better solutions out there for Shopify stores out there, where YOU get to keep the campaigns inside your own Google account, and can see & adjust as needed. Hire a specialist on Upwork for a few hours and/or using AdNabu (app available on Shopify) would appear to be a better choice. That's where we're headed next.
V bad value, V poor results, V Low quality traffic, keep saying budget exhausted, constant encouragement to upgrade, with no way to go back, overall it STINKS of rip off !
Used for a few months. I have a completely untouched google shopping and search campaign set up and these both perform as well as StoreYa's campaigns. Their staff are great but this programme is a huge rip off and priced to compete with the very best in marketing agencies. This is okayish to get going but definitely use a marketing agency who will keep you informed every step of the way and actually show you the ads they set-up.
We opted in for the PRO SUBSCRIPTION, which costed $1000!! We were very hesitant because the price was extremely expensive but we thought to give them a try because they did such a great job advertising themselves and believed they were exactly what we were looking for to help increase our online sales and take it to the next level! They promised an estimated monthly visitors of 2,000-4,000. Guess how much we only received?Only 746 visitors!! They promised an estimated monthly sales of 40-60. How much did we receive? Only 10 sales! We were actually making much more sales without their service! And the funny thing is they think this is acceptable and think they've done a great job with their automatic SMART algorithm system! We cancelled our subscription before the month even finished! They would not give me my full refund or even a substantial partial amount and were very happy to let me cancel my subscription! I've had a really bad experience and would not recommend using them at all. Honestly what a waste of money! And also the video ad you guys made with the woman swearing with a temper, it was not funny and highly offensive!
My biggest mistake of 2021. This app won't make you more money, they will just POACH ATTRIBUTION from your other campaigns and make you think theirs are profitable. These guys are REALLY dishonest and won't give a clear answer when asked questions. Here's what happened. I paid for storeya for 2.5 months on the basic plan. During that time I think I got a few sales. 2.5 months in I found out that they were running ads on the NAME of my store, and these accounted for MOST of the sales. Not products or product keywords. My store's name is unique and we rank #1 on google (duh!). But above my #1 google spot, storeya was running ads poaching customers with purchase intent from my other campaigns. Here's what was happening: 1. you run influencer/cpc/whatever campaign 2. customer googles you 3. customer clicks on storeya ad running at top of Google instead of your store which is prob #1 4. they purchase 5. Storeya attributes this purchase to their advertising. I literally had 2 customer tell me this, but the attribution was to storeya. When I discovered this I asked storeya to plz stop running ads for the name of my store. they refused. Got super vague and told me their ads help me to rank better on google. I said "I'm #1 on google for my store's weird name. Why am I paying you for this!?" Save yourself $$$$$$ and AVOID.
We originally started with a $1500/mo budget. We are an ecommerce store that sells products that we do not create, so margins are slimmer and we work off of volume. After 3 mos we are at the 6x ROAS. We've had to implement some things on our site to help capture the customer, but they are driving quality traffic. We've doubled our budget and we look forward to seeing if the ROAS holds up.
We used StoreYa to help us start advertising on Google. They are great to work with and have shown us results. We are excited to see how our partnership continues to grow.
I'm glad other people had success with StoreYa, but I wasn't one of them. - It took about two weeks for support to help me complete connecting my StoreYa to my Google account as the step by step instructions they provided were not working. - The first 2 days using the app were okay, but after Day 2 the views that the app was generating were cut down by 50%-75% depending on the day and they never bounced back up to where they were when I started. - ZERO sales were generated. I know they recommend using the app for 90 days (3 months). That would be $360 in HOPES of then generating sales if you are only using the basic plan, the other plans would be even pricier. It honestly feels like the basic plan is just used to get people into the app so they can then begin pushing the other plans on to you. Example: There's a sliding scale on the page that says if you spend x amount you can expect y amount of sales. The pricier plans may work better but the basic plan certainly isn't worth $120. I'm pretty unsatisfied with the performance and I had reached out for a refund because of this but I never received a response.
We left the app over a month running. The ROAS did not reach even 1, so we consistently lost money. I do not recall how much we invested because the developer seems to have deleted our access to the platform (or maybe it was deleted after canceling the plan). We use the app for two stores, and both weren't satisfactory.
Extremely happy with the performance of our company so far with Storeya. Our ads before were doing alright but they were not scaling upwards. Storeya scaled them up and got the return to continue to grow. Not to mention they made it all streamline together in one place instead of having 5-6 different networks to work with. We have generally a bigger account than most I would believe but our support has been amazing! If they give this amount of care to every store they are easily passed 5 stars for us.
Started off really good, got sales, lots of hits. We doubled the monthly payment, wasn't as good. Gave it a full year and it ended up not going dead three weeks before Black Friday, and there was no warning or email on this happening. Didn't find out that this happened until after, and only by checking the numbers ourselves. Emailed them, they told us our ads dried up due to low funds, advised us to double our payment. Gave it another month, literally less than 1% traffic from this time last year. Emailed to cancel, they told us that if we do our other ads (not having to do with them) would suffer. Sounds like extortion/ransom for ads. Definitely a no go.
They recommend your store be at least 3 months old so it has data and you give them 3 months for their AI to optimise your ads. I fulfilled both those criteria's and whilst the app got me sales it underperformed my expectation. I spent $1500 dollars over 3 months to make to make $850 which roughly translates to 0.5 ROAS with a 1.8% conversion rate. They really need to work on their communications too, once they respond they are great but it takes 2 to 3 days for a reply. Thankfully I never had an urgent question but if I did, I'd be very annoyed. Ignore the reviews made by stores who have used the app less than 3 months and focus on those who've use the app 3 months or longer to make your final judgement.
Very easy set up and good customer service. We're seeing 6.6x ROAS and 4.1 conversion rate. As a small business we were floundering trying to figure out how to run Google Ads on our own and weren't spending our money wisely. We're pleased so far and would recommend this app!
I had been using StoreYa for several years. My spend was higher in the beginning and the results were pretty good. Over the last year or 6 months, things definitely changed. I was getting no sales from StoreYa ads - maybe 1 sale for the entire month of spend. I was disappointed that they could not tell me why. I have cancelled my subscription and will look elsewhere for ads help.
Effective, great ROI, and fast customer service. For our small CPG business, this has been a great service that we foresee using indefinitely - it drives leads that convert, more than pays for itself, and is very much a 'set-and-forget' program. 10/10 Recommend!
They have been charging us $1,250/month and bringing on average 3 sales for the past 3 months. They have refused to refund any of our payments and are holding our cancelled subscripiton fee captive so we don't open disputes. Completely bad business practive, false advertisement, fraudulent activity and behavior. We will report them Shopify and have disputed our payments from PayPal. Edit: We never had a year long subscription, all their statements and numbers are complete lies ! Feel free to privately contact me if you want to see our proofs. DO NOT USE THİS APPLİCATİON ! The first month we had a positive ROAS with very low volume, this is how they tricked us into spending more with them ! This is their scamming strategy. They never made any AI Ads, Facebook or Instagram Ads. All they do is copy a Google branding campaign to retarget your existing users without adding any real value. This is how they get a good ROAS on the beggining, then they raise your budget and start charging you with no sales, be very careful with this misleading company !
This app is amazing! We have had incredible results and with Emma's support it has been really smooth. It works for any type of business and in any country in the world. We are a Mexican brand and it has been so great. I was tired of spending money on ads without getting the results we wanted. Thank you.