SASO

Tolstoy: Shoppable Video & UGC

by TolstoyVideo and livestream · #21 in category
Tracking since Dec 3, 2025

Review summary

280 reviews on the listing
4.8★
5 ★
26193%
4 ★
52%
3 ★
31%
2 ★
10%
1 ★
104%

Last 30 days

5.0★

259 new reviews

▲ 0.2 vs. all-time

Recent reviews

20 most recent
★★★★★YeeRaveUnited States · Oct 12, 2026

Tolstoy is amazing. There product itself has so many great functions for all size businesses. I'm a solo owner and I do everything myself, so it has been a great tool. There customer service is among the best in the AI industry. I have come across some real bad ones, but Tolstoy, their customer service rates at the top.

★★★★★KARIGAROFFICIALIndia · Oct 11, 2026

The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them. GREAT EXPERINECE!!!

★★★★★SMILE - AU & NZAustralia · Oct 11, 2026

We’ve had a really great experience with Tolstoy. The platform has been such a valuable tool for our site, and the support team is always incredibly helpful. Earl helped us solve an integration issue quickly and made the whole process feel easy and stress-free.

★★★★★Aroma360United States · Oct 9, 2026

What a great addition to any ecommerce site in this day and age; marrying the UGC and video storytelling with shoppable capabilities. Also the team, especially Gaya and Gilbert, are the absolute best to work with!

★★★★★Mahalo Eco BlindsAustralia · Oct 9, 2026

Loving the app, it was a bit hard for me to follow so I reached out for help. Niezl was so helpful and sorted it all for me. Amazing customer support!

★★★★★Squat HarnessUnited States · Oct 9, 2026

Excellent service! Very helpful team, and this product will definitely boost conversion with ease!

★★★★★MyUnipetJapan · Sep 30, 2026

Very good customer service and it really drive selling for my store THe APP is very good but hope the company can offer the regular training for store owner like us so we know what kind of new fuction is fit for our business

★★★★★AussieAuraAustralia · Sep 30, 2026

this app makes video fun and easy

★★★★★RMK Leather Works AustraliaAustralia · Sep 29, 2026

Great app, I have been using it for years and it keeps getting better!

★★★★★By Me 2 StyleUnited States · Sep 26, 2026

I really like Tolstoy. They are constantly upgrading and adding new features. In this world of balancing a website, marketing products, social media and AI, I feel like I can get what I need in 1 place. I also get an immediate response when I need assistance. The industry is changing so fast and I appreciate your guidance through it all. Thanks Tolstoy Team

★★★★★Mont LauréntAustralia · Sep 26, 2026

Great team - they are very proactive with ideas on how to optimise your site with their app. Highly recommend Tolstoy for conversions - video content is so key for online sales and converting more customers/demonstrating the quality of your product.

★★★★★hollywood mirrorsUnited Kingdom · Sep 26, 2026

Good app and service

★★★★★Twiggy ShopBulgaria · Sep 24, 2026

Very, very, very good

★★★★★Marom DolphinIsrael · Sep 22, 2026

The app gives you a great ability to communicate complicated messages in a simple and clear way to customers. We made an instructional video about one of our more complex and expensive systems. This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos. Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand. In the process of installing the app and creating the content, we received help from the app staff. Great support.

★★★★★Uniform ApparelUnited States · Sep 22, 2026

Super cute app, I used it to create an interactive video on my e-commerce store and customers could answer questions. Love it. Great customer support, too. They helped me personally embed it on my website.

★★★★★Miami Beach BodyUnited States · Sep 22, 2026

I have never be happier in making a review. Actually, by finding this app I have already been happier. Although we have not published yet in our store, we are working with it, and integrating 8 interactive video Introductions, Explanations and product reviews videos one with another. The app has a wonderful method to make a circular product interaction where the user can explore and go back and forth according to its interests. You can configure all your options, control the time for the interactions to show on screen, and it can even allow your users to send you feedback via text or video. Of course it could have more options, like momentary hot spots, buttons, full screens, etc, but that will be just the ideal and I am accustomed that nowadays it is too difficult to have your ideal "whatever", but I am sure that with time these features can come. All in all, the original idea for which the app was conceived could not be better. On top of the easy to use, problem solving, quality app, I have to congratulate the support team, who has been there almost instantaneously, with patience and knowledge to instruct us in how to do certain tricks, and even creating a complete support document to answer our most difficult question. What else can I say? On top of that, It is a free app. At least for now, although I hope that forever. I can only imagine that every store and every web site that works with video can take advantage of this app and its lovely team. I just hope never to be disappointed. For now, my most sincere congratulations. Rogelio, Miami Beach Body

★★★★★allthingsustainableCanada · Sep 22, 2026

Tolstoy is an amazing app made by some amazing people. Dov & his team were extremely helpful and responsive. I believe this app can be used in many innovative ways. I highly recommend trying this app.

★★★★★Sentient Beauty Vegan Cosmetics and Holistic LivingUnited States · Sep 22, 2026

My name is Barbara with Sentient Beauty Cosmetics and Holistic Living. When I found Tolstoy I was excited to make this feature a part of my shop. When I needed help with creating and embedding my first Tolstoy to my shop I was lucky to have Dov help via their site chat. He succinctly, pleasantly, and patiently literally walked me through every step I needed to access my video from my phone, and make it visible where it needed to be on my shop. This is such a fantastic app. I'm thinking it will be the feature that will really engage my customers and keep them coming back. Thank you Dov for your expertise and good humor!

★★★★★HOAM Candle Co.United States · Sep 22, 2026

I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.

★★★★★MyHackerTechSingapore · Sep 22, 2026

This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues

Review locations

Top countries by review count
United States
12344.1%
Australia
5319.0%
United Kingdom
238.2%
Canada
196.8%
Brazil
72.5%
Singapore
62.2%
Germany
51.8%
Japan
41.4%
Hong Kong SAR
31.1%
India
31.1%