Tolstoy is amazing. There product itself has so many great functions for all size businesses. I'm a solo owner and I do everything myself, so it has been a great tool. There customer service is among the best in the AI industry. I have come across some real bad ones, but Tolstoy, their customer service rates at the top.
Tolstoy: Shoppable Video & UGC
Review summary
280 reviews on the listingLast 30 days
259 new reviews
▲ 0.2 vs. all-time
Recent reviews
20 most recentThe app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them. GREAT EXPERINECE!!!
We’ve had a really great experience with Tolstoy. The platform has been such a valuable tool for our site, and the support team is always incredibly helpful. Earl helped us solve an integration issue quickly and made the whole process feel easy and stress-free.
What a great addition to any ecommerce site in this day and age; marrying the UGC and video storytelling with shoppable capabilities. Also the team, especially Gaya and Gilbert, are the absolute best to work with!
Loving the app, it was a bit hard for me to follow so I reached out for help. Niezl was so helpful and sorted it all for me. Amazing customer support!
Excellent service! Very helpful team, and this product will definitely boost conversion with ease!
Very good customer service and it really drive selling for my store THe APP is very good but hope the company can offer the regular training for store owner like us so we know what kind of new fuction is fit for our business
this app makes video fun and easy
Great app, I have been using it for years and it keeps getting better!
I really like Tolstoy. They are constantly upgrading and adding new features. In this world of balancing a website, marketing products, social media and AI, I feel like I can get what I need in 1 place. I also get an immediate response when I need assistance. The industry is changing so fast and I appreciate your guidance through it all. Thanks Tolstoy Team
Great team - they are very proactive with ideas on how to optimise your site with their app. Highly recommend Tolstoy for conversions - video content is so key for online sales and converting more customers/demonstrating the quality of your product.
Good app and service
Very, very, very good
The app gives you a great ability to communicate complicated messages in a simple and clear way to customers. We made an instructional video about one of our more complex and expensive systems. This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos. Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand. In the process of installing the app and creating the content, we received help from the app staff. Great support.
Super cute app, I used it to create an interactive video on my e-commerce store and customers could answer questions. Love it. Great customer support, too. They helped me personally embed it on my website.
I have never be happier in making a review. Actually, by finding this app I have already been happier. Although we have not published yet in our store, we are working with it, and integrating 8 interactive video Introductions, Explanations and product reviews videos one with another. The app has a wonderful method to make a circular product interaction where the user can explore and go back and forth according to its interests. You can configure all your options, control the time for the interactions to show on screen, and it can even allow your users to send you feedback via text or video. Of course it could have more options, like momentary hot spots, buttons, full screens, etc, but that will be just the ideal and I am accustomed that nowadays it is too difficult to have your ideal "whatever", but I am sure that with time these features can come. All in all, the original idea for which the app was conceived could not be better. On top of the easy to use, problem solving, quality app, I have to congratulate the support team, who has been there almost instantaneously, with patience and knowledge to instruct us in how to do certain tricks, and even creating a complete support document to answer our most difficult question. What else can I say? On top of that, It is a free app. At least for now, although I hope that forever. I can only imagine that every store and every web site that works with video can take advantage of this app and its lovely team. I just hope never to be disappointed. For now, my most sincere congratulations. Rogelio, Miami Beach Body
Tolstoy is an amazing app made by some amazing people. Dov & his team were extremely helpful and responsive. I believe this app can be used in many innovative ways. I highly recommend trying this app.
My name is Barbara with Sentient Beauty Cosmetics and Holistic Living. When I found Tolstoy I was excited to make this feature a part of my shop. When I needed help with creating and embedding my first Tolstoy to my shop I was lucky to have Dov help via their site chat. He succinctly, pleasantly, and patiently literally walked me through every step I needed to access my video from my phone, and make it visible where it needed to be on my shop. This is such a fantastic app. I'm thinking it will be the feature that will really engage my customers and keep them coming back. Thank you Dov for your expertise and good humor!
I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.
This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues