Laura was very helpful and responsive throughout our conversation. She patiently answered my questions about the auction settings and data export process, and provided clear explanations that helped me better understand how the app works. I really appreciate her support and willingness to follow up on my questions. Great customer service! Special thanks to Laura for her patience and assistance!
Tipo Product Auction
Review summary
107 reviews on the listingLast 30 days
5 new reviews
▼ 1.2 vs. all-time
Recent reviews
20 most recentBest Auction app hands down. 6 star service. Great looking professional layouts also. Support is one of the best.
Trash service, emailed 3 + times over the course of 3 days. No contact back with anything. App does load on my site, and doesnt work in anyway. The "free trial" is running out so I am deleting this app if i dont hear from someone today.
app logged us out and will not log us back in. We are in the middle of an auction...
Pretty good auction app, get's the job done and look good. Does miss a few options to make it perfect. Support (Laura) was very friendly, quick and helpful to help solve a few questions!
Rosie and the team went above and beyond to help me and my requests. So far so good with Tipo!
We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented. Just a few of things that I'm not happy about. 1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically. 2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free. 3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.
It works, it's simple and support in our experience was good. This was our first auction and we can recommend that you give Tipo a go too.
Whenever there was a problem, it was solved by the Tipo team within 10-15 minutes. Especially Laura was very helpful. Thank you Tipo team
Im an artist and this auction app really met the level of esthetics and functionality. Do Recommend
I love this app. It’s easy to use and has a good UI.
The app looks really slick, and works well most of the time. Support has been responsive to issues and questions I've had. It REALLY needs a way for customers to combine winning bids into one order though. Also, with our use case at least, we like to stagger the ending times of our auctions by 5-10 minutes so people can finish bidding on one item, and start last-minute bidding on the next. To accomplish this, I currently have to make a whole new auction for EVERY item, which gets really time consuming. It would be really nice if there could be a "stagger ending times by X minutes" check box, so I could only setup one auction with all the items, and it would stagger the endings for me.
The app was easy to integrate into my shop. I could customize the colors and the widgets are beautiful! I had a little trouble getting the widget to work on my store front, but Laura and the support help desk got back to me AND fixed it within the next business day.
The app is easy to install and run. I ran into a couple of things that needed a few tweeks but Tipo Support was responsive and fixed them right away. I would like to see an easier navigation of products in the backend of the app but the front end is very nice. One other item for the wish list would be the option to display the current bid price on the collections page. Overall we really like this app and continue to use it for our regular weekly auctions.
Thank you very much to the whole Tipo Team, specially to Laura who assisted us from our customization requests. They always make sure that all concerns will be handled properly, on time, and to the fullest possible extent and limitations of their app. Kudos!
Using it for 2 years now. Works great! If there's a problem, it will be solved very quickly! Thanks
We are extremely satisfied and grateful for the work carried out by Tipo Product Auction. We especially want to highlight the attentiveness, kindness, and notable efficiency demonstrated by Laura, Ema, and the entire team. Their support has gone beyond the direct functionalities of the application, providing valuable assistance with the general operation of Shopify. This dedication and comprehensive support are invaluable. We highly recommend their services.