The Timeact team are true professionals - they fixed an issue that seemed impossible to solve! Even though the problem wasn’t related to their app, they still found the root cause and made everything work perfectly. The app itself is super convenient and easy to use. I’ve been working with them across two stores, and I’ve never had a single problem. Their support is lightning-fast, polite, and always ready to help. I just want to praise, praise, and praise them! Highly recommend!
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Review summary
2,108 reviews on the listingLast 30 days
393 new reviews
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Recent reviews
20 most recentgood so far, only starting to use it but the customer support from JOLO WAS SPECACTULAR!
quick and easy to use
Super quick reply and problem solved in a minute!
Very intuitive and easy to use app. The support team is amazing, Marie help us a lot! she did an amazing job.
Good helpful company
Customer service is quick and VERY helpful! I was able to contact them and they were able to quickly resolve my issues without me needing to take any action.
Thanks you for having such smooth app and guides for setting it up
Their support is extremely efficient at what they do and their service of helping with pre-order options for my products on my online store has been out of this world. I would 100% recommend them in the future
Simply amazing Customer service was exceptional, replied almost instantly and were very kind and helpful. The features are great and very user intuitive. Could not recommend more!
OMG, what can I say about this app. They will literally hop on a zoom call with you to help you get set up, and their chat support is awesome also. I'm a bestselling author selling books direct to my readers in my Shopify store, and the Pre-Order feature is a lifesaver. Allows you to take pre-orders before the book is out. Free plan is fully functional and paid plan is super reasonable. Great customer service, highly recommend!
App does exactly what I need it to. The service from support staff is unmatched. They are knowledgeable, helpful and very speedy! Highly recommend.
Un team presente, preciso, organizzato, gentile, disponibile. Mi sono trovato molto bene.
It's a great app and customer service is amazing. We have a strict quantity that we can't oversell at the point of adding to cart, it seems like a feature controlled by Shopify and it's the same for most apps but Robert at Timesact customised it for us and it worked perfectly. Thank you so much!
Such an easy app to use! The support staff are great and help sort any problems very quickly. They're very professional.
The support for this app is out of this world fast. We have an issue that was causing us £1000 in lost sales and they fixed it within 30mins. Incredibly fast, professional and polite. Can't recommend them enough.
The app is great! Not only is it super easy to use the customer service is the best of any app we have used on Shopify. Highly recommend!
Great app, easy to use, lots of functionality and a very responsive support team. Highly recommend