I needed a little help with installing the app and Jade did it quickly and correctly. So easy to use!
SC Sales Motivator
Review summary
182 reviews on the listingLast 30 days
13 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentThe app is great and has exceeded my expectations. Support has also been spot on, which means I'll keep the App installed after the 14 day trial period.
Dylan was so helpful with all my questions as I just got started with Bold Motivator. I'm hoping it will help us greatly with black friday sales. For some reason it wont let me give 5 stars but I am giving 5 stars!
Support from the Bold team was amazing! Handled our enquiries and went beyond what we had actually asked to help solve the issues we were facing with the app. Thank you Brenden, Challi, and Nick! App does what it says it would and the support is icing on a well made cake
Super helpful with fixing 2 bugs that were related to my cart and a quantity issue. James B was super attentive in getting the app working so we could push our promotion for the holidays. He took the time to dig into the site during a busy week. I appreciate the helpful chat support!
Really great customer support! Simran & Eric were able to resolve my issues on the shopify theme and they were very efficient.
Thank you Kelsey for the great support via chat! App was easily installed and does everything we need it to. Thank you Kelsey for the great support via chat! App was easily installed and does everything we need it to. *update* More great customer service via chat with Aryan S.! Issue was diagnosed and request to resolve it was fasttracked.
Sukh helped me out installing an app that needed so me coding from my part. I followed the instructions perfectly but there was a part where nothing I did worked. Sukh took over and created a ticket which took care of the issue. Thanks for your assistance Sukh! =)
We LOVE this app, made a huge difference in BFCM and are continuing to use it more throughout year as the Goals really WORK. We use it for free gift with purchase and its a super star. Also love the support offered by Priyanka and rest of team is very responsive.
The app has caused a lot of issues for the store, at some point, it deactivated my "checkout" button, it got installed in the wrong theme of the store for no apparent reason so when I was testing the banner was showing on my live store, it has been a pain, but on the bright side today I spent about an hour with Sukh from the support team. The chat interaction was super helpful, we figured out a solution together. If it wasn't for the great support I received from Sukh I would give the app fewer stars.
The app is nice as long it is working. So far the created goal has stopped prematurely every time we created a new onel. We have contacted Bold several times but no one there seems to care enough to fix the issue.
I used this app to gift our customers a free gift card when they hit a certain order value. Two major flaws I encountered with this app: 1) My store is in USD but we do get Canadian customers who checkout in CAD. I set the goal to be USD1000 in order to receive the gift card. However, the app does not differentiate currencies so it issued my Canadian customers the free gift when it hit CAD1000 in order value. For those who are familiar with USD to CAD conversion, CAD1000 is worth like not even USD800 so I lost out on my promotion :( 2) I have 3 different goal levels and the customer is only supposed to receive 1 gift, whichever closest goal is met. The app ended up issuing my customer multiple gifts for EACH goal they achieved. The app's support page specifically mentions that they can do tiered goals but this does not appear to be the case. I've reached out to support 3 days ago and the problem still has not been resolved. So right now, I have to send my customer an email apologizing for the multiple gift offers and that I have to remove the extra gift. I wish this app was better built. I use other Bold products and trusted them. This was a rather disappointing experience.
Definitely 5 STARS Hands Down!!!! All of the agents that were assisting me with my banner issue were AWESOME!!!! They followed-up with me several times to let me know that they were handling my issue. Even when I might have forgotten to respond back to them....they continue to reach out to me until my matter was resolved. Thank You So Much for Your Hard Work!!!!
Great App, for the price its worth every pennie, not only because it will help increase your sales ticket or captivate undecided customers, also it helped me a lot letting know people that my free shipping starts at $XXXX. You can customize it, have type as big as you want and stay on window as long as you want! 5 star app!
So far, so good! Love the simplicity of this app. Very easy to install and customize.
Absolutely awesome app! So easy to install and use, I will be a user for life!!
Takes less than 5 minutes to set up and is very effective. Excellent sales tool to increase sales and customer satisfaction.
A great app! I've seen an increase in my average sale order by £5 since I started using The Motivator.
Insanely easy to setup and with such a low monthly fee, it pays for itself almost instantly.
Love love love this app! Honestly one of the coolest ways to increase our sales before checkout. Def recommend this to ALL Shopify users!