Simple, reliable, and effective. Texnity offers a good WhatsApp Business API solution with professional customer support.
Texnity WhatsApp Business API
Review summary
42 reviews on the listingLast 30 days
8 new reviews
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Recent reviews
20 most recentgreat addidtion on my Shopify store
Easy to set up and very useful for everyday customer communication. Texnity helps us keep customers updated about their orders through WhatsApp and manage conversations more efficiently. The team is also quick to assist whenever support is required.
We've had a great experience with Texnity. The platform works seamlessly, and the customer support is quick to resolve any questions.
Best and most convenient app for WhatsApp marketing! Totally recommend it.
Texnity has been a game changer for our store! We were struggling to keep customers updated about their orders, but with Texnity’s WhatsApp automation, everything is now seamless. Customers instantly get order confirmations, shipping updates, and delivery alerts — all in real-time. One of the features we love is the Yes/No confirmation option — customers can confirm or cancel their orders directly on WhatsApp with a single tap. This has reduced fake orders and saved us a lot of time. Texnity also includes a built-in marketing portal, which allows us to send promotions, offers, and campaign messages directly to our customer base. This has helped boost our repeat sales and customer engagement. The setup was super easy, and the H3 Technologies team provided excellent onboarding and support. They even customized a few things for us so it fit perfectly with our workflow. Highly recommend Texnity to any Shopify store looking for reliable and professional WhatsApp communication with customers.
Texnity has made our order confirmation process much smarter and more reliable! We set up an Order Confirmation Flow for Ronin, and it works perfectly: If a customer doesn’t respond on the first call (no DTMF input), an automated WhatsApp message is sent. If there’s still no confirm/cancel response on WhatsApp, Texnity automatically triggers follow-up calls. Once the customer confirms or cancels through WhatsApp, the follow-up sequence stops instantly. This automation ensures no missed confirmations and gives our customers an easy way to respond. The setup was smooth, and the H3 Technologies team provided excellent support throughout. Highly recommend Texnity for any Shopify store looking to automate order confirmations and reduce COD losses!
An excellent app with powerful WhatsApp automation features. The interface is intuitive, performance is stable, and the customer support is among the best we've experienced.
We've had an excellent experience with Texnity. The app makes it easy to automate WhatsApp notifications for order confirmations, shipping updates, and delivery alerts, ensuring customers stay informed without any manual effort. The interface is user-friendly, setup takes only a few minutes, and everything runs smoothly in the background. What stands out most is the reliability of the notifications and the responsive support team. Texnity has helped us improve customer satisfaction while reducing the workload on our support staff. Highly recommended for any Shopify business looking to enhance customer engagement.
Best app for Order confirmation, AIChatbot, Automation, AbandonedCart, Unified Inbox
Muy buen trato, se explican muy bien y te dan muchas facilidades para intalarlo todo
Good support and good app
This app is a great option for sending messages to customers without WhatsApp restrictions. While it's a bit expensive, it's worth it to avoid getting your number blocked by using non-Meta affiliated apps, which is crucial for maintaining a serious brand. I'd rather spend more to avoid a WhatsApp ban, where I connect with all my customers.
Una experiencia increible, me han ayudado muchisimo en todo momento, la atencion es increible y la manera de trabajar tambien. La recomiendo muchisimo!
Texnity is an excellent Shopify app! It makes sending real-time order notifications simple and effective. Easy to set up, customizable, and helps improve customer engagement. Highly recommended for growing stores!
" very amazing app! Easy to use and smooth experience. The features are really helpful and customer support is also great. Highly recommended for everyone. Really satisfied with the overall performance.
Really good app and very helpful support team. The app works smoothly on our Shopify store and makes things much easier to manage. Whenever we had any issue or needed help, their team responded quickly and guided us properly. Easy to set up and overall a great experience using it. Highly recommended
Estoy muy satisfecho con Texnity. Mejora la eficiencia de la comunicación y cuenta con el respaldo de un equipo de soporte experto y eficiente.
Amazing app, Confirmation for orders have increased.
Great app for Abandoned Cart, Marketing Messages,Order Confirmation