Last 30 days
8 new reviews
▼ 1.4 vs. all-time
Installed and deleted immediately. The presentation was catastrophic and it didn't work. Too bad. I'm looking for a good system. Kurz Installiert und sofort wieder gelöscht. Die Darstellung war katastrophal und es hat nicht funktioniert. Schade. Bin auf der Suche nach einem guten System.
We had been happy with the app, but since upgrading to Plus the app has stopped working. Our emails and messages continue to be ignored. We've now contacted Shopify. We hope they'll take it further with the app to get the issue resolved asap!
Works great - and if there is an issue, the customer service is excellent and will solve the problem.
Unfortunately, I did not receive any response to my query. Therefore, I will remove the app. Not recommended.
Real great support from Marija (thanks !). The app does the job perfectly !
Best support team! Thank you very much!
Hello, does this app still work? Every installation fails. Update: OK, I know they are working on fixing the problem
Hello, does the app work? We mailed you yesterday, still no response. I need to ensure that customers in the Netherlands who don’t provide a VAT number are charged an additional 21% VAT on their total. Currently, products are listed as VAT exclusive, and customers without a VAT number can purchase without the VAT being applied. This is not how we want it to work. Can you adjust the settings so that VAT is automatically added for such cases? Additionally, for customers in other countries who don’t provide a VAT number, their country-specific VAT should be applied.
The app does what is necessary. It is good to have such a solution. However, there is absolutely no support. I mean not even a confirmation email saying that the request has been received. This limit the potential of the app and to be honest I am frustrated of paying a dev that ignores clients questions. Pretty surprising for a German company. FREE SUPPORT from myself for people who are interested in changing the texte : look for the liquid> latoriapps-tem.liquid.
No reply from customer service. After deleting the app in trial mode, we get charged now 9,99$. Absolutely no recommendation!!
This app fixed the problem we had with international orders. VAT number can be entered and the shoppingcard price is corrected for international clients. The support team even helped me out ajusting with the font. Thank you!
This app means I no longer need to manually adjust invoices or refund VAT for overseas trade / wholesale buyers who are VAT-registered. It's all done automatically. And Luigi helped me incorporate their VAT numbers into our standard invoices on Order Printer Pro, he was very helpful.
Even though the app in the end did not do what we need, customer support is on point. They helped immediately to remove the code from site when it was not working well with our theme.
Xuan Yen from the support team was very, very helpful. As soon as I had sent the email with small adjustment wishes, I already got feedback from the support team. They've been very kind and could help us out even with small design adjustments within a few minutes. Thanks a lot! I wish you could get this great support anywhere. Awesome! Thanks again.
Die Nutzung der App erwies sich im Test als nicht kompatibel mit unseren Vorgaben, bzw. mit unserer bestehenden Fakturierungs-App. Auch dass parallel keine Rabatte nutzbar sind, war in unserem Fall ein Ausschlusskriterium. Aber auch wenn sich die App leider nicht für unseren Shop eignet, war der Support schnell, ambitioniert, sehr freundlich und eine große Hilfe.
Super-quick response from the support team and a great performance of the app. Thank you very much for the improvement made to my website.
Great app for our european neighbour B2B customers. Easy install, great and fast support. Thanks a lot for that app.
Wir haben die APP im Einsatz, benötigten noch eine Übersetzung des englischen textes. Wurde schnell ohne Probleme gelöst.
Very happy with the app, it behavies as expected and the support is very fast. Easy to install and configure.
The app does what it says and the support team is really helpful. Tried other similar apps, but I would recommend the Tax Exempt Manager app.