SASO

tawk.to Live Chat

by tawk.toChat · #155 in category
Tracking since Dec 3, 2025

Review summary

89 reviews on the listing
4.0★
5 ★
6371%
4 ★
33%
3 ★
22%
2 ★
22%
1 ★
1921%

Last 30 days

4.3★

67 new reviews

▲ 0.3 vs. all-time

Recent reviews

20 most recent
★★★★★Alexs CycleJapan · Sep 20, 2026

I cannot believed that this is a free apps!

★★★★★AnokherangstoreIndia · Sep 20, 2026

Lovely app....keeps us going @anokherang every day....easy and simple to use and very effective...no limitations on number of simultaneous chats and that also from a free app ...would have given more stars if there was such an option available ! Ruchi www.anokherang.com

★★★★★NebraskabisonUnited States · Sep 20, 2026

So glad I found this app... I was really hesitant to add live chat to my site, as I was nervous to how it would incorporate into my life and work. This app was incredibly easy to install, works great and has great functionality. I'm able to schedule the live chat to be available during only certain hours (so that it won't wake me when I'm sleeping at night!) and I can even choose to hide it from visitors during that time or give them the opportunity to "leave a message", but show that I am offline. The analytics and monitoring it provides is excellent and I have no complaints after having it installed for a few days. Really thankful and surprised that an app with such great functionality is committed to providing such a great free service.

★★★★★Home And TimberUnited States · Sep 20, 2026

A very solid chat program. It offers a lot of functionality and customization that some it the other pay programs don't. We are very happy with this!

★★★★★Hawaii WeddingsUnited States · Sep 20, 2026

Great app, every business needs this. It has been the difference between booking a Wedding or Proposal or not. Hawaii is very competitive and our clients LOVE the LIVE chat feature.

★★★★★KeepemquietUnited Kingdom · Sep 20, 2026

Awesome app! It's so informative and addictive! Really love all the stats and watching visitors to our site, the chat function is a lifesaver and has helped boost sales! Come check out www.keepemquiet.com for kids travel (and subscription) gift packs, happy kids = happy travels!

★★★★★Entorno BanoSpain · Sep 20, 2026

It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com

★★★★★FieldtestedsystemsUnited States · Sep 20, 2026

This is a great app. I wasted a week trying another app that has fees associated with it. The other app was unstable. I'm a developer and I recognize quality when I see it. Tawk.to is a polished app. It's easy to install, and does what it's supposed to do. They are clearly listening to their users. You can't go wrong with this app. Have additional questions about it? Go to our store and ping me. I'd be happy to chat with the first dozen people who do that. After that, I've got to get back to work! :-)

★★★★★Ducati Home AutomationItaly · Sep 20, 2026

This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support 100% Satisfied

★★★★★Pharmacy4lifeUnited Kingdom · Sep 20, 2026

Fantastic app, just waht we were looking for. www.pharmacy4life.co.uk

★★★★★AmdivetestUnited States · Sep 20, 2026

One of the best apps in the app store, and the best part is that comes for free. Thumbs up

★★★★★AppsystemFrance · Sep 20, 2026

Great app with options to custom the widget (colors etc...) and support different languages (french, spanish and much more), push notifications on desktop and mobile. JUST PERFECT guys :)

★★★★★Ce InstituteUnited States · Sep 20, 2026

OMG Is this really free? Seriously? Many many awesome features - thanks. Lots of customize options - and instant support!!! Was using chatra and loved their free trial, but just couldn't pay almost $200/year for all those fun extra options in a chat app. This has the same (if not more) features and its FREE (no trial - just FREE) - the best point of all!!! Thanks a million!!!

★★★★★Eco MatchaAustralia · Sep 20, 2026

WoW! I can't believe this awesome app is FREE!!! This is a must have app on your store, i'm still shocked that it's FREE!

★★★★★Blackowl GpsAustralia · Sep 20, 2026

Excellent app, especially for free. Provides enough customisable options and a reliable server for chats. Would highly recommend. View our talk.to integration @ www.blackowlgps.com.au

★★★★★Theskinmantra2India · Sep 20, 2026

Needless to say Tawk is by now the most popular chat agent . If only they could have small fee and an option to remove the logo , it would one chat agent to rule them all .

★★★★★Sin Chew OpticsSingapore · Sep 20, 2026

Amazing free app! I was considering this and intercom. The difference was $0/mth to $53/mth, respectively. I spent a few hours going through Intercom and their feature just to make sure if it justify paying $53/mth over something that Tawk is offering free. Personally, Tawk did an amazing job with their live chat app. I can't express how impress I am with the MacOS and iPhone Apps that comes with it. Very impressive. Live monitoring of audience and where they visit and such. I seriously have no idea how they did such well-featured app without charging a cent. As a thank you providing such a great app for free, I took the (optional) pay feature to remove their branding for $9/mth. Thank you guys!!

★★★★★BeserkAustralia · Sep 20, 2026

We love tawk! Very user friendly and looks great on the site. Highly recommended! Thankyou! Beserk xxx www.beserk.com.au

★★★★★PlayblueIreland · Sep 20, 2026

Impossible to fault it. Works really well and looks really great. We were using Zendesk but tawk.to is easily a match for it (much cheaper too) and much easy to integrate in Shopify.

★★★★★Best Home RugsAustralia · Sep 20, 2026

My customers love this! Talk to me at any time and get advice on products, great app

Review locations

Top countries by review count
United States
3337.1%
Australia
1314.6%
United Kingdom
1011.2%
Canada
910.1%
Italy
33.4%
Singapore
33.4%
India
33.4%
France
22.2%
Lithuania
11.1%
Ireland
11.1%