Last 30 days
4 new reviews
▼ 1.7 vs. all-time
Apparently, the app is broken. Tried to install this app. The "free" version would not activate. So I decided to try the $5 a month paid version. That version would not activate either. So I deleted it. But, I still got charged $5 for nothing. -- UPDATE: Since the developer responded promptly and proactively, I've adjusted my review from 1 star to 3 stars. --
Hello, it was working so far but for any reasons, it's not working anymore. I have to refresh to see the wanted tag in new orders.. Do you have any idea ? Best regards
I think this is the app for me? but I can't download anything. It says unauthorized. bummer... I'm reading they are fixing the problem. I hope this happens soon as manually entering tags is getting tiring...
This app is so easy to use, the rules for tagging are so easy and logical. But it only works 50% of the time and the support provided is basically non-existent. If the app worked it would be the perfect tagging app. But at this stage, I cannot recommend it. So disappointing.
Great app, does what it says, easy to setup and easy to use. Fantastic customer support. Highly recommended TagRobot!
Hello, is there a customer service email? pleas, send me hello: [email protected]
This app helps a lot with our order management. The team is really great at giving the best service to us. We really like this app, very easy to use & navigate.
I needed to do some additional tagging based on product purchases. I tried a number of other apps, but found this the simplest one, and also loved that when I had a support query for something a little outside the product's scope, the developers replied and enabled me to do what I needed within a couple of days. Highly recommended.
The app did what I needed it to do, and customer service was prompt and helpful. I use this on multiple stores.
TagRobot works GREAT! They answer questions and it is SUPER easy to use. We use it to "tag" our retail customers from our website as we have both retail and wholesale customers on our website. We wanted the customers tagged so that we could easily send out emails to our customers using the Shopify Marketing emails. It works GREAT!! It was easy to implement and SAVES US TIME! We use A LOT of apps and this developer is the MOST responsive! 10 STARS!
This app is great for tagging orders and customers. We use this app to tag and segment our customers into groups for targeted email blasts. Developer responds quickly to emails. Would highly recommend!
Very useful tool to help segment lists through automated tags. Easy to set up and tons of options to trigger tagging.
Great app which helps us with Marketing Automation. Awesome customer service to tackle our specific needs.
I use this application for some specific requests from our company. I am missing a simple rule that I did not find in other plugins either. I simply asked TagRobot technical department to develop it for us. To my great surprise, it was accepted and in a few days, it was done. We tested it - it works perfectly. The functionality was - adding a specific tag to new registrants depending on the domain name of emails. I continue to work with them and ... thank you very much for helping us.
Super responsive customer service and created a custom rule that really helped our store. Thank you!
I've been using TagRobot for about 4 months now. I use it to automatically tag orders based upon customer tags. It works great!! Simple and easy to use yet has lots of flexibility.
Does what is says and MORE +++ I highly recommend this app to anyone that wants to tag orders or customers with product titles or something else. I also contacted the support team to help tag past orders and the guys there were amazing and assisted me with this request as well. Cheers!!!
Simple and easy to use. I needed a new rule and they were very quick to code it for me - thanks again!
Been using this for a while - it's simple to apply and helpful for us to track orders and draw attention to more complex ones. Key though is when there have been occasional problems, Kets has been speedy and very helpful in resolving them.
I have been using ReConvert for nearly a year to offer coupons and upsells when folks check out. The problem was that I DID NOT want to give deep discounts to folks who had already bought Product X. TagRobot to the rescue by automatically tagging customers who bought Product X, then ReConvert checks to see if that tag is there before offering a discount. It's a little "swiss army knife" kind of app that automatically tags and segments your customers based on a bunch of things to help you do cool things to your Shopify store that actually move the needle and make you money. I would highly recommend TagRobot and Kets (the owner) is very responsive and friendly.