Syncio Inventory Sync

The app works well for us. We've got two stores and it does a great job of keeping inventory synchronized between them. Customer service/tech support was useful when I ran into a problem.

Syncio is instrumental in enabling our client's store, For Me By Dee (https://www.formebydee.com), to expand from Australia to United States. It's real-time inventory sync works like a charm, and works with consumers as well as stockists. We had some questions and their support was very prompt and helpful. About POPNOD (https://www.popnod.com): We are a marketing studio that champions women-led brands. We help the stories that matter be heard.

Incredibly easy to use on the back end and a massive timesaver for my team! Would definitely recommend this app for all companies when needing to sync inventory!

Syncio was vital in ensuring the wholesale part of my client's store synced seamlessly with the retail side. Rayman, Jimmy and the team even went to the effort of customising it to suit my specific needs and talking me through how to use it over the phone. Great add on and great support! Thanks for going the extra mile to help me.

I cannot overstate how integral Syncio has been for our growing business (simpleswitch.org) We couldn't maintain relationships with source stores or scale without all the capabilities we've gained from Syncio. They are hugely personal and responsive if anything goes wrong or if I don't understand something. Thanks Syncio!

This app has been instrumental in syncing data between our wholesale and retail stores. The team is very consistent about responding in about one business day and has always been very generous with their time and support. Syncio is definitely one of our preferred App publishers for our 2 Shopify stores.

Seems to work well. I've only come across one major issue: We have a lot of bundles and use the Bundles app that sets the inventory of the bundle based on the inventory totals of the individual products. Syncio inventory sync seems to be triggered by either a Paid Order, or manual inventory edit... but if another app like Bundles adjusts the inventory of an individual product (because a bundle was sold), Syncio's sync is not triggered and does not sync the inventory. If an individual product of that bundle is sold, then sync is triggered and inventory levels on the source store catch up. This will become problematic if you have a lot of bundled products like we do... not sure of a good way to do bundles yet with this app and we don't really want to have to manually assign x number of items to multiple bundles in our source store.

I purchased this app to help manage my product stock on both my Canadian and American Sites. The first test I did went very well and I was so happy with how it managed my inventory. Today I did a huge restock and the app allowed SOLD OUT ITEMS to be sold (i'm not dumb they were set to not allow purchasing after being sold out). All my items were going to -1 and -2. I'm so beyond frustrated as I have had to remove all my inventory to ensure no more out of stock items were sold. This has created a plethora of problems for me and has really damaged my reputation to my customers. I would recommend trying a different app.

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Problems: 1. It adds tax to the second store when sending the order, but tax is already included in the sale price of the first store 2. It deletes skus from both stores when you delete it from one store. But not all the time, so you have absolutley no consistency in the synchronisation or non synchronisation of deleting products. 3. The stock levles have started to no sync even though in the app it says all is successfully synced. 4. When you try to solve it they can take 24 hours to answer your question, then another 24 hours ot answer your follow-up question. And so it goes on. It's the most expensive app I have and the least robust and with the poorest support. So we are weening off it from January next year. It woud have been different if the support was live chat All problems could be resolved timely. But they are not.

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!

We have installed the app and found that the app will hackjack the inventory sync even if you didn't turn it on. We had turned on the product sync only but it keeps updating our store inventory. We used another multistore app for inventory sync and it makes double count. Then we have disconnected and realised that the ALL inventory has been removed after disconnection. And our live website keeps hidden our products, we missed lots of sales. Then we tried to uninstall it, the removing inventory tasks won't STOP. And we tried to contact them with email only during the Australia business hours (This company is Melbourne based and we are Sydney based). And there is no one replied us back for more than 2 hours as this critical period. They have removed 600+ SKU and keeps removing the inventory. We even tried to contacted their CEO and founder in LinkedIn but no response still.

Syncio Multi Store Sync app does exactly what I need it to. This is great for people who have multiple stores that need to sync inventory, product changes, prices, etc. Support is very responsive. Great app!

very easy to connect new stores

Syncio has been an absolute game-changer for our business. We’ve worked hard to create partnerships with other organizations to offer a mutual product-sharing and bundling strategy, and Syncio has been central to making this collaboration seamless. It enables us to offer enhanced bundled discounts and shared product listings, providing customers with a much broader range of options while driving increased sales for everyone involved. The app is easy to set up and makes syncing inventory across different stores effortless and incredibly efficient, saving us countless hours of manual updates while keeping our stock levels accurate and in real-time. Customer support has been top-notch, with quick responses and helpful guidance whenever we’ve had questions. A special shout-out to Claudia, who has always been quick to assist us—her dedication to customer satisfaction really stands out. It’s clear the Syncio team is focused on making a positive impact, and that resonates with us. If you're managing multiple Shopify stores or collaborating with other businesses, Syncio is a must-have for seamless product syncing, increased sales, and stronger partnerships. Highly recommend!

Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.

So Far, Love It!!

Good use of the app so far. Rayman one of the developers was really helpful and supportive.