Sweet Analytics is an integral part of our tech stack. For a complex merchant, where Shopify's reporting falls short (we don't use it at all), Sweet Analytics provides us with insights, and data we can trust. We've worked with Sweet since day one, famously "client No. 2". The whole team are experts in their field, really know their stuff and a pleasure to work with. I would highly recommend Sweet to anyone who needs to make sense of the numbers and needs a trusted partner to do the heavy lifting.
Sweet Analytics and Reporting
Review summary
36 reviews on the listingLast 30 days
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Recent reviews
20 most recentExcellent service and an extremely useful tool for analyzing the key metrics we need to grow our Shopify store
Having Sweet is like having an extra employee who gives me instant access to the analytics and performance data we really need but for a much lower cost. We especially like the live Direct Marketing results so we can analyse catalogue performance without having to wait 6 weeks for a matchback.
I was one of the very first sweet analytics customers years ago and I can very highly recommend them as a 'point of truth' in what can be a landscape filled with contradictory information. They are both attentive and conscientious. I am looking forward to working on my growth model with them.
An incredibly insightful and intuitive platform. The real-time data has been invaluable, especially for sharing key metrics during our fundraising process. Beyond the software itself, the support team is exceptional—always willing to answer questions and help me, a layman, navigate the complexities of D2C with ease. Highly recommend!
Excellent support and insights, a very friendly and personable company that we're thrilled to be working with. Thank you!
The support of Sweet Analytics has been invaluable with tracking the growth of our family run and global reaching brand. The Sweet dashboard has been integral for monitoring our data and forecasting future resources across our multiple Shopify stores. We have experienced an incredibly supportive team since day one and highly recommend the service to any brands looking to maximize their potential with their data.
Sweet's app provides outstanding data for us on customer cohorts that we can use for analysis and action.
great analytics platform with micro and macro levels of information available to find quickly and easily, plus extremely detailed customer segmentation that you can then apply to reports. very useful
Brilliant addition to our dashboard for modelling our growth and making sure our forecast is on track. Katy and Oliver were brilliant help in setting up our dashbaord and helped guide our growth.
For an SME with a relatively small team Sweet saves us so much time and really enables you to drill down to what really matters in an easy to view visual forms. You open the dashboards and it is there. Primarily the unit economics of if you are making money on a day by day live basis. An accurate first time CAC cost without having to run a load of different reports across Shopify, Meta, Google, Affilite and any other channel you use - and ultimately does it fit into your growth aspirations for the year which you set in a growth model which auto segments customers and shows predicted behaviour. I will also give a shout out to Katy and the wider team as training & help is top notch. You have a specific query, a function you don't understand and they give a responsive, personal service.
You need this App!! it connects a lot of data points seamlessly, the team bend over backwards to help with onboarding they get a lot of pain points retailers experience. also they have a growth model to help with setting KPI's. its very reasonably priced as well.
The dashboard is so easy to use and the team are amazing to work with. They really know their stuff and help you get under the skin of what's working and what isn't, deeper understanding of your cohorts and also provide invaluable guidance around growth strategy.
Sweet Analytics has been incredibly useful for us, greatly improving our marketing performance over the last twelve months. And the support is excellent too. Very much recommended.
Sweet Analytics is hugely beneficial for us and it connects our data seamlessly. The team are are absolutely first class with helping in the onboarding process, training and general support.
We have been using Sweet for a few months now and we are finding it fantastic. Lots of valuable and detailed insights- very much recommend!
Sweet Analytics offer a clear way to understand how an ecommerce business is performing across all channels and is a huge time saver to provide a blended overview of marketing results.
The Sweet system is truly excellent, and we rely on it religiously. It provides a wealth of data, but you can start with what you need and gradually explore more as your confidence grows. However, what truly sets Sweet apart is the people. When we faced significant challenges last year, their support was invaluable. Oliver, Katy, and the team checked in regularly, offering guidance and reassurance every step of the way. Their dedication made a real difference, and we can't recommend them highly enough.
Very happy to recommend Sweet's services which have supported us for 5 years as we have grown our e-commerce business. I am new to the app but hopefully it will match their service to date.