SwapBack Returns & Exchanges - Listing and pricing

Listing content

Currently live on the App Store

Name

SwapBack Returns & Exchanges

Subtitle

Track reviewed return requests, choices, and return PDFs.

Introduction

Track merchant-reviewed return requests, replacement choices, and return PDFs.

Details

Manage merchant-reviewed return requests inside Shopify Admin. Customers verify an order in your store-specific portal, choose items and track their request. Review decisions, record a replacement variant, create or attach return PDFs, save your return window and export CSV reports. Catalog sync starts after plan approval. SwapBack does not issue refunds or store credit, create replacement orders, reserve stock or buy postage; complete those actions separately.