No customer support!
SuprImg: Anti‑theft Watermark
Review summary
18 reviews on the listingLast 30 days
12 new reviews
▼ 0.4 vs. all-time
Recent reviews
18 most recentvery fast support and very consistent with great service quality.
Customer service helped me to fix an issue i had with the app!
There is no support. They state 24/7 support with a reaction in 5 minutes with chat, and mail support in 12-24 hours. After 3 days stil no reaction on chat and mail :(
I was facing a billing issue at the beginning of this month, and honestly the support team helped me resolve this issue they were so professional and everything worked fine. Also the watermark is a gamechanger , as a Prints ( owned by me ) brand owner , watermark protects my designs from lazy thiefs who tries to take my designs,
I like it very much and it works very well.
I love this app, but I can’t figure out how to buy it
These ladies know what they're doing. In three words: Simple. Effective. Time-saving.
This service is extremely unreliable. It replaced all my original images with wrong featured images and permanently overwrote them with watermarks. There is no way to recover my original data now. On top of that, there is zero email support. This caused serious damage to my website. Not recommended at all.
Doesn't work right, won't watermark all images, just hangs at processing. Even paid for the upgraded membership and nothing. Zero support.
Does what it promises, and unlike other reviewers my experience with customer support was pretty good. Replied to my email within a few hours and addresses all my questions very helpfully. Recommended!
I do like how easy it is to use, BUT I hate that I have to constantly reapply every time I add a new product and that it doesn't do it for me which is really annoying and a waste of my valuable time.
The app boasts a user-friendly interface that makes it straightforward to apply watermarks to your product images. Upon installation, navigating through the app and configuring settings is intuitive, even for those new to Shopify and image protection techniques.
Great job!
Great experience. Works Great. Give it a try
Great service! Easy to install and manage. They don't delete your photos if you want to remove the watermarks and that is amazing. Due to the time difference, they seem to take longer to respond but they will certainly get back to you.
VERY NICE APP HONEST REVIEW !