Great communication and great team !
Supercycle
Review summary
14 reviews on the listingLast 30 days
5 new reviews
▲ 0.1 vs. all-time
Recent reviews
14 most recentNot just a good app, but a great team. We are not their biggest client but they support us quickly, and listen as they add new features regularly
Supercycle has been such an important part of running Rêve. As a rental and resale business, there are a lot of moving pieces to manage, and the platform makes the entire process so much easier — from bookings and inventory to returns and customer experience. It integrates seamlessly with Shopify and has given us the flexibility we need as we continue to grow. The team is also incredibly responsive, helpful, and genuinely invested in helping their merchants succeed. Highly recommend for anyone building a rental business!
We migrated from another rental management app to Supercycle because we wanted a rental solution that was more native to Shopify, and it has been a great move for our business. Supercycle integrates really well with our Shopify setup, and their support is genuinely excellent. The team is responsive, helpful, and takes the time to understand what we’re trying to achieve. We’ve suggested a number of improvements, and it’s great to see our requests being considered and added to the product roadmap. A special mention to Leandro, who has been awesome and very helpful since day one. Overall, we’re very happy with Supercycle and would definitely recommend it to other Shopify businesses looking for a rental management solution.
Supercycle has enabled us to offer a high-quality rental experience through Shopify to our customers. The team and customer service are second to none, they truly understand circular fashion (and its challenges) and create meaningful solutions for retailers to work with. I would highly recommend it.
Comprehensive, flexible and highly configurable. We have reviewed many other Shopify apps specifically for rentals, SuperCycle is the most thorough and well thought out Shopify app for the space. Further, customizations have been far easier than most other apps we have integrated. Highly recommend for equipment rental businesses.
The app charges are high and features are good but support provided is basic. There is no way to schedule a call or connect on chat support even for urgent and important issues with the app. The only way to contact them is through email support which is difficult and very slow. I have lost orders due to this.
We have been nothing but impressed with Supercycle. Their technology is so desperately needed in the rental industry, i only wish it had been around years ago when I started my business. With Supercycle our membership numbers have scaled dramatically and our customer satisfaction has also dramatically increased. Would definitely recommend.
I have worked with Supercycle for a couple of months now and I have had an AMAZING experience. They have completely changed the way I do business for the better and I cannot imagine running my rental company without them! Ryan and his team are extremely helpful and responsive. No question went unanswered!
Amazing app. Literally does everything we need in one without having to add multiple apps. Ryan and his team are top draw. Super supportive and ready to help even on Sundays. 100% recommend!!
We're fully aligned with the Supercycle vision for circularity and have been impressed with the rental app so far - the customer support in particular is absolutely outstanding. We're looking forward to a circular future with Supercycle!
We signed up for Supercycle last year and couldn't be happier. Their integration with Shopify is seamless on both the front and backends. They check all the critical boxes with regard to functionality and their item level inventory management is a real differentiator. They're adding features regularly and always accessible when questions or issues arise. Supercycle understands rental, subscription, and resale from the retailer's perspective and designs their product accordingly. They've been a great partner from day one and we look forward to growing with them for years to come.
We have had the best experience with Supercycle! The team is so knowledgeable and helpful and the platform has significantly helped us as business. Anytime we need help, they are very responsive and willing to assist. Could not recommend them more!