Used this App for years, found it really useful, easy to use and perfect for the website. Always very helpful and the best app for the job!
Super: Gift Wrap, Gift Message
Review summary
258 reviews on the listingLast 30 days
15 new reviews
▼ 2.0 vs. all-time
Recent reviews
20 most recentExcellent customer service! Plus, the app does everything we need at a good price. Thanks for your help Shahar and Zeeshan. Updated 1st October 2026: Had a slight issue uploading a new image, which wasn't the fault of the app, but the online support was able to fix the issue straight away!
The app is great value, there are slightly better apps out there, this one is the most reasonable one, and Shahar and team seem to be committed and taking feedback onboard. I ended up talking to Shahar over the email who was very helpful, missed the initial communication and left 3 stars but has added the missing 2 stars especially after communication, Looking forward to the improvements I suggested and it will take them to the 6 stars :)
A really fuss-free and simple app to use. It would be nice if we are able to add multiple gifting options instead of being limited to just one. We had a slight issue in regards to spacing but the support team managed to help fix that in a swift at no additional fee.
Deducting fees even when i unsubscribed from the app !!! Very bad ………………………………………………………………………………………..
Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me. This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.
I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time. Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue. I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.
unexpected cost, it's too expensive! paid $59.98 for 2 usage!
Very helpful - thanks
Total Rip off! Charging me £22.53 a month and I didn't even use it! Not happy at all and will complain!
Classic bait and switch app. The only functionality is a toggle on/off switch for "gift message", "gift wrap", and "gift receipt". There are zero setting options or customization options. When I toggled on the Gift Message option a 2x2 square of a blurry gift icon took up the entirety of my cart. When I contacted support to see if I was missing the menu option for settings or customization, I was told to grant them full access/permission to my shop and that in the mean time they would let their dev team know. Dev team know what? The app is completely useless. The pro subscription advertises the following and none of this is built into the app to use: Add unlimited paid and free gift wraps Can appear in the cart and product pages 2 design types: Pop up modal & Checkbox Fully customizable design to match style Supports custom checkbox & modal images Attracts attention with visual animation
Disappointed. The App store says there is a free plan available - there is not. There is only a free 7 day trial, after that there are only paid plans. EDIT TO ADD: The app developers reached out to me to clarify based on my poor review: "To clarify, the free plan is available for stores on the Shopify Development plan, as noted at the bottom of the App Store listing page." To me, this is still a total bait and switch because if there is a caveat it should be clearly and explicitly stated at the TOP of the app store listing page, not at the bottom and certainly not by disguising it with the "free to install, free plan available" as the core pricing advertised for the app when that is strictly available for a certain group of Shopify customers.
useless
We have been using this app for MANY years and are very satisfied with it. AND recently we changed our website theme and the developers were very responsive to getting it implemented again.
I just installed the App and it was very easy to get it working. I wish there was an option to make the "Gift Options" and icon larger in the cart, but I don't see that. Thanks for a nice product!
A great app to use for wraping and gift message, simple and works prefect for our needs. The support from Shahar was very quick and good, thank you!
Love Love Loveeeeee this app! It's been immediately useful for our first store, so of course it only made sense to add it to our newest store :)
Very easy to use! Since the sample text is entered from the beginning, you can use it immediately without having to think about the sentence yourself.