Been using flowcart for 1 year + it has really helped improve our ticketing system and really improve customer conversion through their AI based flows
Flowcart Whatsapp Chat+AI+CRM
Review summary
16 reviews on the listingLast 30 days
5 new reviews
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Recent reviews
16 most recentIntegrating Flowcart into our company's WhatsApp strategy has been exactly what we were looking for. The ability for customers to browse and complete purchases directly within WhatsApp has opened up new opportunities, allowing us to reach customers through a sales channel we previously couldn't fully utilise. Flowcart has played an important role in helping us develop and strengthen the seamless omnichannel experience we've been working towards. An excellent platform that bridges the gap between customer engagement and ecommerce. Highly recommended for any business looking to unlock the full potential of WhatsApp as a sales channel!
Having an exciting experience working with the shopify and flowcart ,i find it really easy using it and now i dont have to save multiple excels for sharing data since its now in one plac e.
We added Flowcart to let customers complete checkout right inside WhatsApp—no redirects, no drop-off. Setup was quick, syncs cleanly with our Shopify catalog, and our conversion on WhatsApp inquiries jumped almost immediately since people can actually pay without leaving the chat. Support has been responsive whenever we've had questions. Highly recommend if you're serious about WhatsApp as a sales channel, not just a support line.
The team and support behind Flowcart are incredible! We're only in the beginning stages of set up but are already seeing positive results and are sure more will follow soon! The team are super patient and hands on, and actually listen when things need to be customized for your business specifically. We've thoroughly enjoyed the process thus far as are customers. Thank you Flowcart and team!
Flowcart has been a solid win for us. Getting started was quick, and their team walked us through setup, cleared every doubt, and made sure everything was running right. Once we went live. Messages, context, and customer details are now easy to track, and the Shopify sync has been smooth in daily use. Overall, it’s upgraded how we handle customer communication and helped us turn more chats into orders.
We’ve been using Flowcart for the last few months and it’s been really smooth. The Shopify sync works well, and customers genuinely appreciate getting order updates on WhatsApp. Setting it up was straightforward and took just a few minutes. Whenever we’ve had a question or needed help with something, support has been quick to reply and they’ve helped us sort it out without back-and-forth.
Flowcart has been an absolute game-changer for our store's WhatsApp strategy. The ability for customers to checkout directly inside WhatsApp without any clunky redirects has noticeably boosted our conversion rates. The automated abandoned cart recovery and AI flows are incredibly easy to set up and run flawlessly in the background. Highly recommend it to any Shopify merchant looking to scale their retention and repeat revenue!
Professional & Genuine We’ve had a great experience working with Flowcart as our WhatsApp channel partner for our online store. The platform has been a valuable addition to our ecommerce strategy, helping us engage with customers directly and create a more convenient shopping experience. The team has been responsive, supportive and easy to work with, and we’ve found the platform particularly useful for customer communication, marketing campaigns and driving engagement through WhatsApp. What stands out most is the combination of the technology and the level of support from the Flowcart team. They take the time to understand our business and are always willing to assist with ideas and solutions. We would definitely recommend Flowcart to businesses looking to leverage WhatsApp as an effective ecommerce and customer engagement channel.
Great system setup with excellent customer service. The whole process was smooth and very well handled. Highly recommended!
We have been using Flowcart Whatsapp CRM for 3 months and they have been very responsive to our unique needs. The solution has been very helpful to our business.
Working with Flowcart has been a very positive experience for us. The team played a key role in helping us get up and running, while supporting our phased rollout approach. Our setup involves fairly complex processes and requirements, and they’ve been very accommodating in helping us implement these while taking care of much of the technical heavy lifting. They also provided valuable assistance on the META side of the setup. On the occasions where we’ve run into technical issues, their team has been quick to respond and resolve them. Throughout the launch phase, they have remained very hands-on - closely monitoring performance to ensure the solution was working as expected and helping us make adjustments based on early customer interactions. Overall, it’s been a great partnership so far, and we look forward to continuing to build on the solution with Flowcart.
Love the app and automation thereof and the great service from Doreen!
Intuitive interface. Great support from human team to ensure the app works optimally for your store. Constant updates and improvements to offering.
Easy to set up + excellent customer service!