The invoices look stellar, and the support is awesome. Corrected a minor issue I had in minutes. Perfect!
Sufio: Invoices You Can Trust
Review summary
469 reviews on the listingLast 30 days
394 new reviews
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Recent reviews
20 most recentThis app is really nicely designed. They have amazing customer service, whatever you need, they will make it happen! I would definitely recommend this app, it is professional and you always get help whenever and for whatever. Thumps up.
Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend!
Easy to set up and support team is very helpful, they helped me set up everything I was unsure of. Highly recommend!
Wirklich Top-Service, muss ich echt herausstreichen. Hatte eine Spezialanpassung angefragt, damit die Rechnungen perfekt passen. Wurde umgesetzt mit Freundlichkeit und Kompetenz. Große Empfehlung. Sind sehr happy.
Die App funktioniert einwandfrei in Verbindung mit Shopify. Für uns war auch wichtig das selbst 3 Steuersätze dargestellt werden können, auch dies klappt perfekt. Der Support antwortet schnell und effizient.
Le service client est à l'écoute et très réactif pour trouver une solution à notre problématique. Je suis ravie et je recommande l'application. Merci Lewis !
Outstanding support from Michael at Sufio. Responded to our query quickly and had our code fixed swiftly. Verified that we were happy with the fix and was professional throughout. Would highly recommend.
The app is okay if you only have 1-2 orders to fulfill a day, but the load time is simply way too slow to use, and it is missing certain important things such as customer notes, and a breakdown of item in such things as kits. Support is really good and I will use this app in the future once the bugs have been worked out. James.
We keep getting 504 Gateway timeouts. It is very slow in the past 3-4 months and we are on verge of migrating to another app unless they can speed things up
The app is wrongly claiming and advertising to cover EU VAT validation and handling of B2B EU intra community supply purchases. It simply cant do it. And I was very surprised that the app developers dont seem to (want to) understand the basic legal requirement regarding EU VAT regulations. Since the tool does not change any prices after VAT validation in the frontend (!) the sufio support recommended us the exclude taxes from prices. This is an even worse solution, it is simply illegal in the EU to add VAT at the checkout, prices must be shown at any time inkl. VAT. I know its shopifys fault that there is no VAT ID check possible during checkout but if your tool cant fix this stop claiming otherwise. Furthermore one has to be clear that VAT IDs collected by the plugin are only added as a "tag" and thus are not shared through the shopify API and thus cannot be exported to any ERP.
++ Great app for invoicing, mostly customisable for our needs and some of the best customer service going. - - Purchase Order numbers would be a valuable addition.
super easy handling and amazing customer support! can totally recommend it ! I used it for creating more than 8000 PDF invoices from my Shopify Store
Great app, looks good and works fine. And when i had questions i received very quick and good support.
Jan is a superhero, no other explanation! Asked for some help in customizing Sufio alongside another app, and Sufio's customer support service has been great. They manage to fix everything and help me promptly. Will definitely recommend to anyone!
Sufio helps me create tax-compliant invoices. The support was very helpful and quick in helping me add conditional phrasing to the invoices.
A great app with a very attentive and responsive customer service department who has allowed us to make custom improvements. I can only recommend this app.
Fantastic app for small to medium businesses. Simple and professional invoicing. Look no further. Customers are saved, entering VAT details are easy and quick. Would like to see this app in mobile app version for on the go invoicing.
Great app to generate professional invoices from Shopify. I recently had a synchronization problem with my shop customers, but the support service is very communicative and helped me out quickly.